HELEN CHAVARRIAGA
Medical Assistant, Real Estate Salesperson, Personal Caregiver
Princeton,NJ
Summary
Versatile, diligent individual, focused on providing optimal support to clients, through personalized assistance and care required to manage diverse medical conditions and many life changing situations. Proficient in organizing medications, doctor appointments, personal activities, insurance and legal circumstances/paper work, organized and friendly with excellent interpersonal skills. and a go-getter attitude. Always ready for a new challenge!
Overview
16
16
years of professional experience
1
1
year of post-secondary education
5
5
Certifications
1
1
Language
Work History
Caregiver/Nanny in Princeton, Pennington, Hopewell
Self-employeed
, NJ
09.2014 - Current
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback
- Meal preparation.
- Maintenance of a household.
- Developing a strong rapport with a client.
- Specializes in children, elderly, and special needs patients.
- Experience with disability equipment.
- Schedules appointments, assists in help paying bills for client, or any other necessities that clients may need assistance with due to disability.
- Bathing, Toileting, and potty training.
- Homework assistance.
- When parents are on a trip I am available daytime, evening, and overnight, as needed.
- Transport children to and from school, after school activities, and entertainment activities.
Clinical Support Coordinator- Pre Visit Navigator
United Health Group, Optum
10175 Little Patuxent Parkway, MD
05.2022 - 11.2023
- Using systems such as, Genesys, XLcare, eHouseCalls, Interaction Connect, ICUE to call, input, verify members information and perform health assessments.
- Collecting updated DSNP members health history and social determinants of health information prior to their health visit at home with the Nurse Practitioner.
- Followed document protocols to safeguard confidentiality of patient HIPAA records.
- Transfer members to the appropriate line for additional questions or concerns.
- Offered additional assistance and suggestions to members, by paying attention to their special needs or challenges.
- Explained and educated the member about the HouseCalls program and what we do to better care for their health as a whole.
- Updated account information to maintain member records.
- Connecting the member with an interpreter if necessary to complete the pre visit assessment with me at the comfort of their native language.
- Knowledge on medical terminology, preventative screenings, vaccinations, surgeries, specialists, and more.
- Maintained confidential patient, employee and company information in compliance with company policies and regulatory requirements.
- Promoted superior experience by addressing member concerns, demonstrating empathy and resolving problems swiftly.
- Communicating and providing feedback with staff and supervisors about situations to better assist and improve on members satisfaction rate.
Medical Assistant
Dr. Harvey Weingarten
, NJ
04.2014 - 07.2014
- Measure vitals, EKG’s.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Urinalysis.
- H-Pylori testing.
- Assisted Doctor with minor procedures.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Phlebotomy, prepared and administer injections.
- Collected, labeled and prepared specimens for labs.
- Knowledge of EHR system.
- Scheduled appointments.
Pharmacy Technician
Rite Aid Pharmacy
Princeton, NJ
04.2008 - 03.2011
- Received and store incoming supplies, verify quantities against invoices, check for outdated medications in current inventory, and informed supervisors of stock needed and shortages.
- Called Doctors and insurance companies and resolved any prescription issues.
- Compounded pharmaceutical preparations according to written prescriptions.
- Restocked intravenous (IV) supplies and add measured drugs or nutrients to IV solutions under sterile conditions.
- Entered and processed patients' prescriptions into internal system.
- Pre-packed bulk medicines, fill bottles with prescribed medications, and type and affix labels.
- Answer telephones, responded to questions or requests.
- Operated cash registers to accept payment from customers.
- Ordered, labeled, and count stock of medications, chemicals, and supplies, and enter inventory data into computer.
Education
Real Estate Salesperson Eligible - 75 Hour Real Estate Pre Licensure Course
Central Jersey Real Estate Institute
New Jersey 12.2020 - 01.2021
Medical Assistant Certificate - Medical Assisting
Sanford-Brown Institute
Iselin, NJ 03.2013 - 04.2014
Skills
Strong organizational skills
undefinedCertification
*75 Hour Real Estate Pre licensure Course; Salesperson License Eligible
Timeline
Clinical Support Coordinator- Pre Visit Navigator
United Health Group, Optum
05.2022 - 11.2023
Real Estate Salesperson Eligible - 75 Hour Real Estate Pre Licensure Course
Central Jersey Real Estate Institute
12.2020 - 01.2021
Caregiver/Nanny in Princeton, Pennington, Hopewell
Self-employeed
09.2014 - Current
Medical Assistant
Dr. Harvey Weingarten
04.2014 - 07.2014
Medical Assistant Certificate - Medical Assisting
Sanford-Brown Institute
03.2013 - 04.2014
Pharmacy Technician
Rite Aid Pharmacy
04.2008 - 03.2011
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