Summary
Overview
Work History
Education
Skills
Timeline
Generic

Helen Cooper

Cleveland,OH

Summary

Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in-home settings providing guidance and encouragement to patients through physical and emotional support.

Overview

7
7
years of professional experience

Work History

Food Service Worker

Chipotle
01.2017 - 06.2020
  • Developed and maintained positive relationships with customers to enhance service.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Learned other teammates' work tasks to train as backup.
  • Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
  • Monitored food quality and freshness throughout day.

Front Desk Receptionist

Springhill Suites By Marriott
06.2020 - 02.2022
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Collected room deposits, fees, and payments.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Completed all tasks in compliance with company policies and procedures.
  • Maintained confidentiality of sensitive data to protect customer and business information.

Caregiver

Hamlet
02.2022 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.

Education

High School Diploma -

Warrensville Heights High School
06.2017

Skills

  • Safe Food Handling
  • Customer Service
  • Cash Handling
  • Filing
  • Basic Housekeeping
  • Documentation
  • Supportive Companionship

Timeline

Caregiver

Hamlet
02.2022 - Current

Front Desk Receptionist

Springhill Suites By Marriott
06.2020 - 02.2022

Food Service Worker

Chipotle
01.2017 - 06.2020

High School Diploma -

Warrensville Heights High School

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Helen Cooper