Helen Gallaza Suzman
Santa Ana,USA
Summary
Experienced with supplier relationships, and procurement strategies. Uses analytical skills to make informed planning and purchasing decisions. Known for collaborative approach and consistent delivery of results in dynamic environments.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Buyer
AtWork
08.2024 - Current
- Company Overview: Works at Nikkiso ACD, LLC for their Cryogenic / Spacex projects
- Responsible for source selection and procurement of products and services, secured at competitive cost, quality, and delivery levels consistent with Company policy and performance standards
- Responsible for supporting the procurement strategies for different commodities with the support of the supply chain materials manager
- Responsible for developing and maintaining supplier relationships and conduct annual supplier negotiations with top ten suppliers
- Responsible to ensure purchased materials are supplied in a proper time and that it will meet the delivery dates to minimize the risk of an inventory stock-out or revenue impact
- Monitor supplier performance to assure proper feedback and corrective actions are in place to improve quality and delivery
- Responsible for monitoring inventory levels to ensure that adequate supplies of products are always available
- Ability to manage multiple suppliers & commodities to ensure ongoing supply and appropriate pricing are met
- Lead and coordinate procurement assignments for new product development and engineering changes
- Manage capabilities of existing and future supply base to ensure they meet the needs of our business
- Implementation and continuous improvement of standardization activities
- Support implementation of Global Commodity strategies
- Work with different sites within Nikkiso to identify opportunities to standardize and improve supply chain strategies and promote best practices across the business
- Work with the Accounting team on invoice processing and with the Engineering team on the quality issues of the products
- Works at Nikkiso ACD, LLC for their Cryogenic / Spacex projects
Inventory Manager & Marketing Specialist
Elysium Ventures
03.2024 - 07.2024
- Maintains inventory and safety stock levels of the products
- Monitor and maintain accurate inventory levels to meet customer demand
- Conduct regular audits to ensure inventory accuracy
- Implement process improvements to optimize inventory turnover and reduce costs
- Uses Ownerville to track and manage inventory transactions
- Oversee the physical movement of inventory, including heavy lifting when necessary
- Performs marketing of products face-to-face to customers and provides assistance to inquiries and complaints
- Sales and management training on Direct Marketing
- Upsells more membership and benefits to the customers on the product being acquired
Inventory Specialist/Buyer/Care Provider
Self Employed Contractor
11.2022 - 02.2024
- Responsible for ordering, receiving, storage and distribution of all reagents, supplies, consumables, equipment, parts, paper, forms, and any other inventory item(s) related to the operation of the Health care facility
- Performs monthly physical inventory of all medical supplies
- Maintains adequate stocks of inventory while allowing for no wastage of inventory, reagent or product due to shelf storage expiration
- Helps clients complete their personal care tasks
- Provides care across a variety of settings, including group homes and day service programs
- Communicates with medical professionals about the patient care plan
- Takes clients to their medical appointments, the grocery store and other important places
Supply Chain Specialist/ Buyer
Ray Foster Dental Technologies
03.2022 - 10.2022
- Does purchasing of raw materials, finished products of dental tools and equipments such as Model trimmers, Dental vibrators, Dust collectors, Polishing Lathes, Spindles, Wax Heaters, Alloy Grinders, Articulators and Dental accessories
- Manages and ensures compliance with specific shipping requirements for orders destined for Asia and South America
- Oversees international customer orders with production, date coding, and labeling requirements
- Manages the inventory levels of each material of individual tools and of assembled equipments, to minimize overstocking and/or avoid any critical shortages
- Assists the logistics team in monitoring the shipments and deliveries of our products to Dental laboratories and professionals worldwide
- Does the planning of procuring and/reordering of the raw materials in accordance to the Lead time provided by the vendors
- Helps determine the scheduling of the in-house machining of the tools for dental assembly units
- Performs monthly physical inventory of all supplies and assembled equipments
- Maintains adequate inventory and schedule and receive materials shipments
- Maintain accurate records of purchases, pricing, and other important data
- Assesses current orders and forecast future demand to provide adequate supplies and remain mindful of significant demand changes
- Remains in constant communication with customers on order updates
- Verify the accuracy of all shipments as they are delivered
- Facilitate and manage any vendor issues (cost, quality, delivery, A/P issues)
- Supplier Management: vetting and establishing relationships with suppliers and vendors, and negotiating contracts and payment terms for purchasing materials
- Evaluates potential suppliers or vendors of materials
- Production and operation support
Material Planner/Buyer
Hongfa America
03.2021 - 11.2021
- Ensures appropriate warehousing facilities are utilized based on destination country requirements
- Place purchase orders in support of customer demands and forecasts
- Reviews, and help manage all international documentation from the organization and warehousing locations, facilitating necessary changes and forwarding documents to the relevant customers
- Responsible for inventory levels, schedules, priorities and for reviewing and acting on order release and exception messages from MRP systems
- Coordinates vessel schedule with warehouses and customers
- Expedite / push out order deliveries based on customer demands, production forecasts and safety stocks
- Assess stock quality, escalate discrepancies to suppliers and management
- Manage supplier relationships to maximize cost savings and effectiveness
- Coordinates finite production schedule between planning and plant operations
- Maintain timely control of orders, amendments, shipping notices and other documents to ensure accurate retention of records for ISO audits
- Performs annual physical inventory of all supplies
- Provide assistance to the receiving department to ensure timely receipt of materials and assist accounts payable in resolving any invoice discrepancies
Procurement Specialist II / Buyer II
Vertiv formerly Emerson Network Power - Liebert
09.2008 - 11.2016
- Reviews international charges and business costs, focusing on optimizing costs with domestic and international shipping partners
- Oversees international customer orders with production, date coding, and labeling requirements
- Utilizes MRP System to procure Precision Cooling materials production of Liebert Service plant in Ohio and in 9 Factory Direct Offices / Sales hubs across the US, which are: (San Francisco, San Diego and Los Angeles- CA, New York, Washington DC, Virginia, Texas, Connecticut and Oregon)
- Reviews and firms daily Signal reports; enters manual purchase orders for Drop ships, stock and non-stock (Installation Service) to fill immediate requirements
- Coordinates with vendors in expediting and deferring shipments of POs as production needed; and disseminate new information on parts to Materials team and customers
- Performs deferrals or push outs of order deliveries when materials are not needed and negotiate smaller quantity shipments as approved by the suppliers
- Manages on-going communication with Suppliers, Logistics and Receiving teams to ensure On-time deliveries of orders
- Works closely with the Planning, Inventory Control and Scheduling groups to develop accurate forecasts to optimize monthly inventory levels and customer satisfaction
- Collaborates with Supplier Managers, Engineering and Accounting departments when needed
- Serves as a Back up to planner of Make parts through expediting orders of parts in shortage, and reviewing and firming buying signals
- Approves Invoices and resolves issues such as receiving issues, incorrect quantity or PO number and coordinates with Accounts Payable team on pending invoice payment
- Attends weekly meetings with Service and Manufacturing teams on material requirements, obsolete or phased out parts, late order deliveries and other related issues
- Has experience in handling 11 Suppliers for 6 months; coordinates with Commodity Managers on alternative supplier's manufacturing parts and prices
- Submits PowerPoint presentation report on Monthly Inventory Turns of the Service Plant and Factory Direct Offices
- Creates 3-Month Supplier Delivery Performance Report using MS Access tool
- Sends feedback report on Supplier delivery performance to assigned Supplier Managers
- Formulates projects to maintain and monitor safety stock of Liebert precision cooling parts and facilitates improvements in material cost reduction, quality, and delivery
Sales Associate 2 / Coach
Convergys concentrix
09.2005 - 08.2008
- Coaches the Outbound Sales team in providing efficient OnStar vehicle phone services to General Motor clients
- Tracks team members' quality customer service handling and sales performance in a monthly basis
- Creates projects in training members to achieve excellent sales service
- Does Outbound calling customers and assesses their needs while providing information on Emergency vehicle features, Navigation services and vehicle Diagnostic notifications
- Cross sell products and ensure a high level of customer satisfaction while meeting monthly sales goals
- Build productive trust relationships with customers
- Participates in cross-functional team activities to identify work challenges and implement Sales strategies
- Submits members' performance record to Quality department and to Managers in a monthly basis
Sales Team Leader
ICT Group
02.2004 - 04.2005
- Manages a team of 10-13 contact center agents in Dun & Bradstreet Sales and Verification department
- Monitors team members' quality customer service while ensuring excellent customer service through the sales process, and submits performance report every month
- Takes calls and provides direct marketing and sales support to meet team's sales targets
- Maintains and assess customers' business records and introduces potential Credit report service package applicable to them; unlimited access to D&B scores and ratings, receiving of alerts to help keep the company in good standing; monitoring of Credit File in real time with detailed information; getting notifications when other businesses purchased their business credit file; Industry Benchmarking services
- Coordinates with IT team and submits daily reports on technical issues and downtimes
- Communicates with managers regarding customer concerns and employee matters
- Creates projects on improvement of team performances and stats
Education
BBA - Broadcast Communication And Business Management
University of The Philippines
Skills
- Purchase order management
- Demand forecasting
- Continuous process improvements
- Relationship building
Certification
Driver's License
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Buyer
AtWork
08.2024 - Current
Inventory Manager & Marketing Specialist
Elysium Ventures
03.2024 - 07.2024
Inventory Specialist/Buyer/Care Provider
Self Employed Contractor
11.2022 - 02.2024
Supply Chain Specialist/ Buyer
Ray Foster Dental Technologies
03.2022 - 10.2022
Material Planner/Buyer
Hongfa America
03.2021 - 11.2021
Procurement Specialist II / Buyer II
Vertiv formerly Emerson Network Power - Liebert
09.2008 - 11.2016
Sales Associate 2 / Coach
Convergys concentrix
09.2005 - 08.2008
Sales Team Leader
ICT Group
02.2004 - 04.2005
BBA - Broadcast Communication And Business Management
University of The Philippines
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