Dedicated Human Service Worker searching for an opportunity to use my experience, skills, and education to make positive contributions to enhance individuals life's in their time of need.
Overview
8
8
years of professional experience
Work History
Care Coordinator
Arbor Village Services LLC
Indianapolis, IN
07.2023 - Current
Ensured that all patient records were properly maintained according to established standards and regulations.
Supervised the implementation of new policies and procedures within the department while maintaining compliance with applicable laws and regulations.
Provided support to nursing staff by addressing questions, concerns, and issues related to patient care.
Collaborated with physicians, nurses, social workers, and other health professionals to provide comprehensive patient care services.
Coordinated care plans for patients by collaborating closely with healthcare professionals and specialists.
Managed patient admission and discharge processes, ensuring smooth transitions.
Family Support Specialist
Health Nets Healthy Families
08.2022 - 07.2023
Lay out a Home-based support program that works with parents and children
Managed community outreach resources for families needs
Work hands on with international families providing assistance with housing, food, clothing, and financial needs
Train coworkers in using the Interpreter Line
Educate families with home, physical, and seasonal safety topics
Cultivated a safe environment where children could express themselves openly.
Coordinated referrals to appropriate agencies or programs as needed.
Participated in weekly staff meetings to discuss caseloads and best practices.
Provided crisis intervention services when necessary.
PARENT LOCATE SPECIALIST
DEPARTMENT OF CHILD BUREAU
11.2021 - 08.2022
Create Child Support Lien Release Report with at least 400 entries weekly
In and outbound calls to release liens on Motor vehicles and Insurance claims
Improved efficiency of day-to-day workload within the team
Trained four new hires to ensure a seamless onboarding process
MEMORY CARE FACILITATOR
AMERICAN SENIOR COMMUNITIES
03.2016 - 10.2021
Manage resident's safety and life enrichment programs
Create individualized Care Plans for over 40 residents with Dementia and Alzheimer
Hire Nurses, CNA's, QMA'S and Activity Assistants
Develop and implement marketing plans in conjunction with the Executive Director to increase census per established quarterly goals
Efficiently work with Doctors, Nurse Practitioners, and Nurses to ensure quality of life is sufficient for each resident's care plans
Manage monthly support group to assist families with the disease process
Lead care plans with each family monthly to discuss residents progress of care
Educated All staff on dementia education in addition to training all staff with virtual dementia training
Education
BACHELOR OF SOCIAL WORK -
UNIVERSITY OF INDIANAPOLIS
ASSOCIATE IN HUMAN SERVICES -
IVY TECH COMMUNITY COLLEGE
Skills
Marketing
Care Planning
Documentation
Healthcare knowledge
Program Oversight
Quality Assurance
Case Management
Insurance Practices
Patient Education
Database coordination
Medical terminology understanding
Community Service
ALZHEIMER ASSOCIATION, INDIANAPOLIS, CURRENT
BUCKNER'S PLACE, INDIANAPOLIS, 2012, 2014
THE POUR HOUSE, INDIANAPOLIS, 2011, 2012
Timeline
Care Coordinator
Arbor Village Services LLC
07.2023 - Current
Family Support Specialist
Health Nets Healthy Families
08.2022 - 07.2023
PARENT LOCATE SPECIALIST
DEPARTMENT OF CHILD BUREAU
11.2021 - 08.2022
MEMORY CARE FACILITATOR
AMERICAN SENIOR COMMUNITIES
03.2016 - 10.2021
BACHELOR OF SOCIAL WORK -
UNIVERSITY OF INDIANAPOLIS
ASSOCIATE IN HUMAN SERVICES -
IVY TECH COMMUNITY COLLEGE
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