Summary
Work History
Education
Skills
Languages
Timeline
Manager

Helen He

Los Angeles,United States

Summary

High-energy Student Volunteer currently finalizing Bachelor's degree in child development and prepared to contribute to organizational success while developing new skills and gaining real-world experience. Highly organized and responsible with strong communication and critical thinking skills.

Work History

Volunteer Student Teacher's Assistance

Anna Bing Arnold Childrens Center
City of Los Angeles, CA
12.2021 - Current
  • Worked in team environment to maintain high levels of productivity.
  • Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
  • Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
  • Assisted lead teachers with lesson plan creation and materials development .

Manager

Unique Tea
City of Industry, CA
04.2019 - Current
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Managed over 50 customer per day

Teacher's Assistant

Little Sunshine Daycare & Learning Center
Alhambra, CA
01.2019 - 02.2020
  • Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
  • Handed out classroom materials, like pencils, paper and crayons.
  • Worked with lead teacher to monitor class schedule and take attendance.
  • Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.

Front Desk Receptionist

Dr.Winnie Peng Office
San Gabriel, CA
01.2018 - 02.2019
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.

Education

Bachelor of Arts - Child Development

California State University - Los Angeles
Los Angeles, CA
05.2022

Skills

  • Encouraging Participation and Inclusivity
  • Organizing and Distributing Materials
  • Imaginative Play Promotion
  • Managing Employee Relations
  • Customer Service
  • Time Management
  • Computer Proficiency
  • Data Entry and Database Software

Languages

Chinese (Mandarin)
Native or Bilingual
English
Full Professional

Timeline

Volunteer Student Teacher's Assistance

Anna Bing Arnold Childrens Center
12.2021 - Current

Manager

Unique Tea
04.2019 - Current

Teacher's Assistant

Little Sunshine Daycare & Learning Center
01.2019 - 02.2020

Front Desk Receptionist

Dr.Winnie Peng Office
01.2018 - 02.2019

Bachelor of Arts - Child Development

California State University - Los Angeles

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Helen He