Summary
Overview
Work History
Skills
Timeline
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Helen Holland

Helen Holland

Senior accounts receivable
Lee's Summit,MO

Summary

Dynamic Senior Account Receivable Specialist with expertise in collection automation at Netsmart, enhancing collection rates and streamlining accounts receivable processes. Proficient in resolving denied claims and verifying insurance eligibility, while demonstrating strong investigative research skills to optimize billing accuracy and efficiency.

Overview

20
20
years of professional experience

Work History

Senior Account Receivable Specialist

Netsmart
01.2018 - 05.2025
  • Reviewed accounts on daily basis to assess aging and pursue collection of funds.
  • Reconciled accounts receivable ledger to verify payments and resolve variances.
  • Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
  • Communicated with insurance providers to resolve denied claims and resubmitted.
  • Verified insurance of patients to determine eligibility.
  • Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.

Skills

  • Collection automation expertise with Alpha Collector to boost collection rates and reduce account receivables
  • Worked with Medicare, Medicaid and commercial payers in different states
  • Experience in Insurance portals
  • payment posting
  • Eligibility verification with patient and on Insurances portal for accurate billing
  • updated info in demographic in solution for future billing
  • worked claim rejections in multiple clearing houses
  • know of Waystar, Inovalon
  • Uploaded claims to clearing houses
  • Accounts receivable management
  • Investigative research

Timeline

Senior Account Receivable Specialist

Netsmart
01.2018 - 05.2025

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Helen HollandSenior accounts receivable