Versatile professional experienced in educational support roles, as well as, management and clerical postions. Known for exceptional adaptability, organization, strong communication skills, and effective problem-solving.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on responsibilities to promote positive outcomes.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Substitute Teacher
Sevier County Board of Education
Sevierville, TN
01.2026 - Current
Uphold classroom routines to support student environments and maintain consistent schedules.
Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Maintain detailed records of student attendance, assignments, and progress for seamless transition back to regular teachers.
CDC Assistant/Paraprofessional
Northview Senior Academy (Sevier County BOE)
Kodak, TN
10.2014 - 10.2025
Assisted teachers in implementing individualized education plans for students with diverse learning needs.
Supported classroom management by facilitating small group activities and maintaining student engagement.
Collaborated with special education staff to develop strategies for student behavioral improvement.
Engaged with students during extracurricular activities, supporting their interests beyond classroom.
Provided one-on-one support to students with special needs, fostering supportive learning environment.
Took part in professional development workshops to boost skills and improve knowledge within this particular field.
Cleaned, organized and restocked classrooms for upcoming classes.
Assisted in creating lesson plans that accommodated various learning styles, promoting inclusivity.
Collaborated with teachers to develop and implement individualized education plans for students with special needs.
Assistant Director/Lead Childcare Teacher
Lil' Kings & Queens Childcare of Kodak
Kodak, TN
08.2009 - 03.2012
Collaborated with parents to address concerns and foster positive relationships within the community.
Coordinated special events for family and community involvement.
Streamlined communication between teachers, parents, and administrators to foster a collaborative learning environment.
Conducted regular safety drill in case of emergency situations at the center.
Coordinated field trips or off-campus activities that promote experiential learning opportunities outside the classroom setting for the afterschool and summer program.
Created employee schedules and monitored all call-outs to ensure all areas/classes were covered.
Opened and/or closed locations
Reservationist/Customer Service Representative
Kimble Overnight Rentals
Pigeon Forge, TN
08.2000 - 04.2009
Managed guest reservations and inquiries through multiple booking platforms.
Developed and maintained comprehensive knowledge of rental properties to provide accurate information to clients.
Trained new staff on reservation procedures and customer service best practices.
Demonstrated excellent multitasking skills while juggling multiple phone lines, emails, and walk-in guests simultaneously during peak periods.
Developed strong relationships with clients, leading to repeat bookings and referrals.
Prepared customer invoices, accepted payments, and processed refund and cancellation requests.
Resolved guest issues promptly, ensuring high levels of satisfaction and repeat business.