Helen Jin
Orange,CT
Summary
Trilingual professional with a diverse educational background and experience in multiple cultures. Passionate about teaching, law enforcement and creative writing, with experience as a columnist and novelist.
Overview
16
16
years of professional experience
Work History
General Manager
Demidchik Law Firm PLLC.
Flushing, NY
02.2024 - Current
- Directed operations for a group of over ten office personnel and paralegals while efficiently overseeing a caseload surpassing 1,700 cases.
- Successfully resolved client complaints across seven nationwide offices, ensuring client satisfaction and maintaining a high standard of service
- Monitored staff performance to ensure consistent adherence to deadlines.
- Organized urgent court hearings to ensure timely attorney attendance.
- Created thorough handbooks for call center and intake team operations.
- Conducted regular meetings with upper management to align strategic goals with staff actions.
- Oversaw paralegal teams and court hearing calendars, ensuring seamless scheduling and attorney attendance.
- Exhibited strong leadership, operational efficiency, and strategic management in a dynamic setting.
Korean Instructor
NYPPC Korean School
Queens, USA
03.2023 - 07.2024
- Developed instructional materials that support the teaching objectives.
- Created and maintained a positive learning environment in the classroom, encouraging student participation.
- Encouraged students to use critical thinking skills when discussing topics related to Korean history, literature, art, and film.
- Shared knowledge of Korean language and culture through various presentations at conferences across the United States.
- Facilitated effective communication between parents and guardians and the school regarding their children's academic performance.
- Maintained accurate records of student attendance, grades, behavior reports.
Economic Empowerment Program Manager
Korean American Family Service Center
Queens, USA
12.2022 - 02.2024
- Managed the EEP continuing education program, encompassing ESOL, computer literacy, sewing, aesthetics, and postpartum care classes for Domestic Violence victim, sexual assault victims and low income individuals
- Established and maintained relationships with external partners, negotiating contracts to support program objectives.
- Successfully recruited new students while maintaining a high employment rate for current participants, consistently meeting grant expectations.
- Designed and executed outreach events to promote the program and encourage broader community participation.
- Directed recruitment and management of instructors and staff, and conducted training for new hires.
- Coordinated program activities, drafting scripts and appearing on media platforms to raise public recognition of the organization.
- Partnered with agencies to deliver impactful seminars.
- Launched three new initiatives to broaden scope of EEP program.
- Developed rubrics, grading systems, and student management frameworks to standardize quality.
- Facilitated personalized coaching sessions focused on job counseling and skill enhancement.
- Assisted victims in navigating relevant support services.
- Forged partnerships with prominent Local News agencies and broadcasters.
- Conducted ESOL and computer classes in the absence of regular instructors.
History and Culture Summer Camp
The national association for Korean schools- Northeast chapter
06.2023 - 08.2023
- Co-authored a bilingual camp textbook covering Korean history.
- Designed class syllabus and edited study content.
- Educated Korean Americans about Korean history and culture using both languages.
- Planned special events to keep camp experiences fun and exciting.
- Prepared for and led daily educational projects in day camps.
Residential Life Coordinator and Mentor
Apex International Education Partners
Derby, USA
05.2021 - 12.2022
- Recruited and supervised program personnel such as drivers, Residential Life Mentors (RLM), RA assistants, and college mentors.
- Conducted training sessions to integrate newly hired staff.
- Organized program timelines and staff schedules for efficient duty coverage.
- Coordinated club activities, study rooms, and tutoring sessions.
- Engaged in radio shows, television appearances, and podcast interviews.
- Developed guidelines for COVID-19 quarantine and isolation to ensure safety in travel, close contact testing, and shared facility usage.
- Organized yearly events including Graduation Party, Thanksgiving Party, Christmas Party, and additional gatherings within budget constraints.
- Resolved resident complaints and concerns promptly.
- Handled procurement and documentation of all expenses within the dorm's budget constraints.
Paralegal Intern
Dragon Sun Law LLC.
Fairfield, USA
05.2020 - 08.2020
- Drafted patent application and real estate contract.
- Executed daily administrative tasks and drafted contracts for new clients.
- Reviewed translated documents between Chinese and English.
- Examined and finalized application with clients and professionals.
Intern
Tauck
Norwalk, USA
01.2014 - 12.2014
- Worked closely with human resources to support employee management and organizational planning.
- Prepared reports summarizing project progress and results for management review.
Executive Editor & Columnist
Changchun Fifth Middle school & Beijing fourteenth middle school
01.2009 - 12.2011
- Wrote bi-weekly articles on student life for school newspaper and earned multiple awards
- Produced a 20-minute radio broadcast, planning and overseeing the entire process of creating weekly shows and events
Education
Master of Science - Criminal Justice
Boston University
Boston, MA05.2022
Bachelor of Science - Sociology, Asian Studies, Criminal Justice, Pre-Law
Southern Connecticut State University
New Haven, CT08.2018
High School -
Fairfield Ludlowe High School
Fairfield, CT05.2014
Skills
- Native fluency in Korean and Chinese Mandarin
- Teaching capabilities
- Training and leadership
- Problem resolution
- Hardworking and responsible
- Teamwork and collaboration
- Deadline-driven mindset
- Strong work ethic and integrity
- Strategic thinker
- Self-directed learning
Publications
Columns and Poms in DBANEWS.com, Munjang.or.kr, DPSNew.com, China Daily, YanBian Daily, Northeast Asian Newspaper, Hailan River Literature, WenXueZhiChuang
Awards
- New Writer Award, Munjak-Gwangjang, Seoul, South Korea
- Excellence in Writing Awards
- Earned a total of 28 medals in Chinese literary contests and 16 medals in Korean literary contests.
Languages
Chinese (Mandarin)
Native/ Bilingual
Korean
Native/ Bilingual
English
Full Professional
Japanese
Limited
Timeline
General Manager
Demidchik Law Firm PLLC.
02.2024 - Current
History and Culture Summer Camp
The national association for Korean schools- Northeast chapter
06.2023 - 08.2023
Korean Instructor
NYPPC Korean School
03.2023 - 07.2024
Economic Empowerment Program Manager
Korean American Family Service Center
12.2022 - 02.2024
Residential Life Coordinator and Mentor
Apex International Education Partners
05.2021 - 12.2022
Paralegal Intern
Dragon Sun Law LLC.
05.2020 - 08.2020
Intern
Tauck
01.2014 - 12.2014
Executive Editor & Columnist
Changchun Fifth Middle school & Beijing fourteenth middle school
01.2009 - 12.2011
Master of Science - Criminal Justice
Boston University
Bachelor of Science - Sociology, Asian Studies, Criminal Justice, Pre-Law
Southern Connecticut State University
High School -
Fairfield Ludlowe High School
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