Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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HELEN JONES

JACKSON,Mississippi

Summary

Dependable [Job Title] effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

26
26
years of professional experience

Work History

Phlebotomy Technician

University Of Mississippi Medical Center, UMMC
04.2013 - Current
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Logged patient information and recorded results into system.
  • Centrifuged blood samples as outlined in clinical protocols.

Pro Cashier

Home Depot
Jackson, MS
06.1999 - 04.2013
  • Tallied cash drawer at beginning and end of each work shift.
  • Processed refunds and exchanges in accordance with company policy.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Addressed customer needs and made product recommendations to increase sales.
  • Set up new sales displays each week with fresh merchandise.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Built relationships with customers to encourage repeat business.

Food Service Manager

Target
Jackson, MS
08.1997 - 09.1999
  • Ordered new supplies and food to maintain service levels.
  • Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
  • Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
  • Addressed and resolved customer service issues to establish trust and increase satisfaction.
  • Tracked food production levels, meal counts, and supply costs.
  • Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
  • Kept guest and work areas clean, organized and sanitized per established standards.
  • Oversaw training of more than [Number] team members.
  • Monitored food quality and service levels to maximize kitchen and dining area performance.

Education

Associate of Applied Science - Hotel, Motel, And Restaurant Management

Hinds Community College
Raymond, MS
08.1987

Skills

  • Patient Confidentiality
  • File Documents
  • Tracking Specimens
  • Specimen Labeling Procedures
  • Data Recording
  • Data Entry

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

Phlebotomy Technician

University Of Mississippi Medical Center, UMMC
04.2013 - Current

Pro Cashier

Home Depot
06.1999 - 04.2013

Food Service Manager

Target
08.1997 - 09.1999

Associate of Applied Science - Hotel, Motel, And Restaurant Management

Hinds Community College

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HELEN JONES