Summary
Overview
Work History
Education
Skills
Timeline
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Capreyonda Diamond

Greensburg,LA

Summary

Dedicated Phlebotomy Technician with expertise in blood collection techniques at One Stick Lab, recognized for enhancing specimen collection efficiency and ensuring patient comfort. Proficient in infection control and HIPAA compliance, I excel in fostering positive patient relationships while maintaining high accuracy in documentation and specimen handling.

Efficient Desired Position with solid foundation in providing clinical and administrative support

Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.

Overview

9
9
years of professional experience

Work History

Phlebotomy Technician

One Stick Lab
12.2024 - Current
  • Collected blood samples using venipuncture and capillary techniques, ensuring patient comfort and safety.
  • Processed specimens for laboratory analysis, maintaining adherence to quality control protocols.
  • Maintained accurate documentation of patient information and sample tracking in electronic health record systems.
  • Trained and mentored new phlebotomy staff on procedures and best practices for efficiency and compliance.
  • Implemented infection control measures during blood draws to minimize risk of contamination or complications.
  • Developed streamlined workflows that improved specimen collection turnaround time while ensuring accuracy.
  • Conducted regular inventory checks on phlebotomy supplies, optimizing resource allocation and minimizing waste.
  • Maintained a high level of accuracy in identifying patients and matching them with their corresponding lab orders.
  • Reduced patient anxiety by using effective communication skills and demonstrating empathy during blood draws.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Demonstrated commitment to patient confidentiality by upholding strict adherence to HIPAA regulations during all interactions and documentation processes.
  • Contributed to a positive work environment by fostering strong relationships with both colleagues and patients.
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
  • Ensured patient safety by adhering to strict infection control protocols during all phlebotomy procedures.
  • Supported laboratory operations by maintaining clean, organized, and well-stocked work areas for optimal efficiency.
  • Packaged and shipped specimens to central lab daily.
  • Provided exceptional customer service to patients from diverse backgrounds, ensuring a comfortable experience for all individuals encountered during blood draws.
  • Collaborated with clinical staff to ensure appropriate specimen collection for various diagnostic tests.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
  • Increased patient throughput by efficiently prioritizing tasks and managing time effectively during high-volume periods.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Continuously met and exceeded performance metrics within the department, setting an example for others in terms of accuracy and efficiency.
  • Exhibited resourcefulness when faced with challenging situations, utilizing problem-solving skills as needed to maintain a high standard of care.

Certified Nursing Assistant

Integra Staffing
06.2016 - Current
  • Assisted patients with daily living activities, ensuring comfort and safety.
  • Monitored vital signs and reported changes to nursing staff promptly.
  • Maintained cleanliness of patient areas, adhering to health regulations.
  • Documented patient information accurately in electronic health records system.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
  • Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.

Medical Assistant

Urgent
05.2024 - 06.2025
  • Assisted healthcare professionals with patient intake and documentation processes.
  • Prepared examination rooms and ensured proper sterilization of medical instruments.
  • Scheduled patient appointments, managing calendars for multiple providers efficiently.
  • Collected and recorded patient vital signs accurately in electronic health records (EHR).
  • Engaged in continuous learning to enhance knowledge of medical terminology and procedures.
  • Supported patient education initiatives by providing information on procedures and medications.
  • Coordinated with laboratory staff to facilitate timely processing of diagnostic tests.
  • Maintained inventory of medical supplies, ensuring optimal stock levels at all times.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.

Education

Certificate - Medical Assistant

All Things Medical
Hammond
06.2025

Certificate - Phlebotomist

Desire Phlebotomy Academy
Independence, LA
05.2024

Certificate - Nursing Assistant

Aspire Medical Training
Baton Rouge, LA
04.2016

Skills

  • Blood collection techniques
  • Venipuncture
  • Patient preparation
  • Specimen labeling procedures
  • Order of draw
  • Sample and specimen collection
  • Specimen handling
  • Biohazard disposal
  • Quality control
  • Diagnostic testing
  • HIPAA
  • Donor screening
  • Centrifugation
  • Sanitation and sterilization
  • Anatomy
  • Data entry
  • Infection control
  • Venipuncture expertise
  • Patient confidentiality
  • Capillary puncture
  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • CPR
  • Immunization administration
  • Phlebotomy techniques
  • Specimens collection and processing
  • Patient assessments
  • Laboratory specimen collection
  • Medical terminology knowledge
  • Medical terminology
  • Vital sign monitoring
  • Clinical documentation
  • Direct patient care
  • Patient-focused care
  • Vital signs monitoring
  • Electronic medical records
  • Electronic health records
  • Procedure assistance
  • Reliable team player

Timeline

Phlebotomy Technician

One Stick Lab
12.2024 - Current

Medical Assistant

Urgent
05.2024 - 06.2025

Certified Nursing Assistant

Integra Staffing
06.2016 - Current

Certificate - Medical Assistant

All Things Medical

Certificate - Phlebotomist

Desire Phlebotomy Academy

Certificate - Nursing Assistant

Aspire Medical Training

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Capreyonda Diamond