Certified Phlebotomist with extensive experience in hospital setting and hands-on experience in venipuncture, capillary puncture and special collection techniques. Quick to build rapport with patients and successful at reducing patients' anxiety. With strong track record in painless venipuncture. Highly familiar with centrifugation and aliquoting procedures and medical terminology. Responsible and hardworking professional dedicated to using compassionate and caring approach to provide outstanding services to patients.
Phlebotomist technician with several years of experience in patient-focused services with comprehensive experience in high-volume output labs.
Meticulous, detailed and accurate with strong follow-through and administrative skills. Professional and composed decision-maker resourceful in perceiving and resolving problems in fast-paced, unpredictable and stressful environments. Strong communicator when interfacing seamlessly with patients, doctors and medical staff.
Overview
3
3
years of professional experience
2003
2003
years of post-secondary education
Work History
Phlebotomy Technician
Providence Holy Family Hospital
Spokane, WA
10.2022 - Current
Collected blood samples from patients using proper venipuncture techniques.
Prepared specimens for laboratory analysis, ensuring accurate labeling and handling.
Maintained cleanliness and organization of phlebotomy area and equipment.
Assisted in training new staff on phlebotomy protocols and procedures.
Communicated with patients to explain procedures and alleviate concerns.
Monitored patient reactions during blood draws to ensure safety and comfort.
Documented patient information accurately in electronic medical records system.
Performed venipuncture and skin puncture on patients of all ages.
Collected blood samples in a safe and sanitary manner according to established procedures.
Labeled specimen containers with patient information accurately and legibly.
Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
Prepared blood-collecting equipment to draw blood and safely store and transport samples.
Labeled blood vials with critical information like time of collection, date and patient name.
Adhered to HIPAA regulations while maintaining confidentiality of patient information.
Counseled patients to ease fears, explain procedures, and enhance cooperation during blood draws.
Maintained cleanliness of work area throughout shift.
Stored collected specimens according to established protocols for transport to the laboratory.
Maintained fully-stocked phlebotomy cart, carrier and station.
Ensured that equipment was properly maintained and sterilized between uses.
Prepared paperwork for laboratory orders, including appropriate coding.
Educated patients regarding the procedure and answered any questions they had.
Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
Processed specimens to ensure accurate results.
Followed safety protocols while handling hazardous materials such as bio-hazardous waste or chemicals used in phlebotomy techniques.
Assisted in training new employees on proper phlebotomy techniques.
Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
Participated in continuing education courses related to phlebotomy techniques.
Verified patient identification prior to collection of specimens using two forms of ID verification.
Obtained specimens from adults, children, and infants for laboratory tests.
Monitored inventory levels of supplies necessary for performing phlebotomy duties.
Provided assistance to medical personnel when needed during emergency situations.
Maintained records of specimens taken, test results, or other pertinent information in an organized fashion.
Coordinated workflow based on stat, schedule, or outpatient needs.
Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
Observed patient for unusual reactions or events to take appropriate action under established guidelines.
Identified patients using proper procedures prior to specimen collection.
Prepared and packaged specimens for courier transport.
Collected specimens for drug screens, paternity tests and alcohol tests.
Handled special collection procedures, including therapeutic phlebotomy and drug testing.
Collaborated with healthcare teams to enhance patient care and improve specimen collection processes.
Maintained patient comfort and safety throughout the phlebotomy process.
Conducted quality control checks to ensure the accuracy of test results.
Adhered to all healthcare regulations, including HIPAA and OSHA standards.
Identified and labeled specimens accurately, ensuring proper handling and transport to lab.
Performed venipuncture and capillary draws with precision on patients of varying ages and health statuses.
Demonstrated proficiency in using a variety of collection techniques and equipment.
Entered patient information and test orders into computer systems accurately.
Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
Collected specimen samples and transported to laboratory for processing.
Used heel and finger stick methods to obtain blood from capillaries.
Mentored newly hired medical personnel in phlebotomy techniques and protocols.
OB Technician/Surgical Technologist at Providence Holy Family Hospital - SpokaneOB Technician/Surgical Technologist at Providence Holy Family Hospital - Spokane