Sandra Joseph
New London
Summary
Dynamic Phlebotomy Technician with proven expertise in venipuncture and specimen labeling at Lawrence Memorial Hospital. Adept at ensuring patient safety through strict infection control protocols and effective communication. Recognized for delivering exceptional patient care while maintaining HIPAA compliance and efficiently managing specimen collection processes. Committed to enhancing patient experiences and outcomes.
Overview
22
22
years of professional experience
Work History
Phlebotomy Technician
Lawrence Memorial Hospital
New London
05.2021 - Current
- Assessed donor vital signs during and after procedures to check for fatigue or dizziness.
- Managed inventory of phlebotomy supplies and reordered stock as necessary.
- Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Identified and labeled specimens accurately, ensuring proper handling and transport to lab.
- Verified patient identification prior to collection of specimens using two forms of ID verification.
- Interacted with patients to gather and record data prior to blood draws.
- Used heel and finger stick methods to obtain blood from capillaries.
- Obtained specimens from adults, children, and infants for laboratory tests.
- Performed venipuncture and capillary draws with precision on patients of varying ages and health statuses.
- Stored collected specimens according to established protocols for transport to the laboratory.
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
- Ensured the cleanliness and sterilization of phlebotomy equipment and work area.
- Demonstrated proficiency in using a variety of collection techniques and equipment.
- Collected blood samples in a safe and sanitary manner according to established procedures.
- Adhered to HIPAA regulations while maintaining confidentiality of patient information.
- Educated patients regarding the procedure and answered any questions they had.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Identified patients using proper procedures prior to specimen collection.
- Entered patient information and test orders into computer systems accurately.
- Labeled specimen containers with patient information accurately and legibly.
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Counseled patients to ease fears, explain procedures, and enhance cooperation during blood draws.
- Performed venipuncture and skin puncture on patients of all ages.
CNA
Fairview Nursing Home
Groton
03.2003 - 07.2019
- Conducted patient education on health maintenance and disease prevention.
- Exercised comatose and paralyzed patients to reduce delirium and improve physical function.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Documented patient care services by charting in designated areas.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Monitored food intake and output as directed by nursing staff.
- Turned and repositioned bedridden patients to prevent bedsores.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Educated patients on self-care techniques that would help them maintain their independence.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Distributed drinking water and nourishment to residents.
- Assisted patients with daily living activities, including bathing, dressing, and grooming.
- Answered patient call lights promptly and responded to requests appropriately.
- Observed and reported unusual symptoms and changes to charge nurse.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Assisted patients in ambulation and transfers using proper body mechanics.
Education
Associate of Science -
Three Rivers Community College
Norwich Skills
- Venipuncture techniques
- Specimen labeling
- Infection control
- Patient identification
- Blood sample collection
- HIPAA compliance
- Patient interaction
- Time management
- Time management abilities
- Difficult vein access
- Venous Blood Collection
- Specimen preparation
- Excellent communication
- Team collaboration
- Blood culturing
- Safe Biohazard Disposal
- Problem-solving
- Infection control protocols
- Patient monitoring
- Multitasking capacity
- Patient confidentiality
- Customer service
- Venipuncture expertise
- Skin puncture
- Order of draw
Timeline
Phlebotomy Technician
Lawrence Memorial Hospital
05.2021 - Current
CNA
Fairview Nursing Home
03.2003 - 07.2019
Associate of Science -
Three Rivers Community College