HELEN MBAEKWE
Insurance Claims Adjuster
Katy,TX
Summary
Organized,dependable-oriented Claims Adjuster bringing hands-on law enforcement experience and exceptional leadership and communication skills with a touch of some health care experiences. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
Work History
Certified Nursing Assistant
Vibralife Of Katy
Katy, TX
06.2021 - Current
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Obtained client medical history, medication information, symptoms and allergies.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
Insurance Claims Adjuster
AARP
Houston, TX
01.2019 - 06.2020
- Examined claims forms and other records to determine insurance coverage.
- Interviewed agents and claimants to correct errors or omissions and investigate questionable claims.
- Followed up with insured individuals regarding premium and deductibles payments.
- Synthesized data into comprehensive quarterly written reports for management.
- Verified insurance claims and determined fair amount for settlement.
- Answered customer questions regarding deductibles.
- Reported to management on customer problems, field conditions, safety issues and policy problems.
- Evaluated evidence with ultimate goal of creating positive outcomes for client's claims.
Claims Adjuster
InsurTech
California City, CA
02.2018 - 01.2019
- Examined claims forms and other records to determine insurance coverage.
- Interviewed agents and claimants to correct errors or omissions and investigate questionable claims.
- Followed up with insured individuals regarding premium and deductibles payments.
- Maintained suspicious claims database and prepared reports for supervisors.
- Use varying methods of investigation, including taking recorded statements, corresponding with police, inspecting property damage, and reviewing documents.
- Estimate cost of repair, replacement, or compensation in a timely manner.
Education
GED -
State of Texas Certificate of High School.
Houston, TX 06.2019 - 05.2020
Certified Nursing Assistant
Texas Health School
Houston, TX 10.2020 - 01.2021
Skills
Recording vital signs
Conducting intakes
Companionship and emotional support
Automobile claims specialist
Insurance policy coverage knowledge
Highly motivated
Personal, casualty and property loss
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Certified Nursing Assistant
Vibralife Of Katy
06.2021 - Current
Certified Nursing Assistant
Texas Health School
10.2020 - 01.2021
GED -
State of Texas Certificate of High School.
06.2019 - 05.2020
Insurance Claims Adjuster
AARP
01.2019 - 06.2020
Claims Adjuster
InsurTech
02.2018 - 01.2019