HELEN MBAEKWE
Insurance Claims Adjuster
Katy,TX
Summary
Organized,dependable-oriented Claims Adjuster bringing hands-on law enforcement experience and exceptional leadership and communication skills with a touch of some health care experiences. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
Work History
Certified Nursing Assistant
Vibralife Of Katy
Katy, TX
06.2021 - Current
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Obtained client medical history, medication information, symptoms and allergies.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
Insurance Claims Adjuster
AARP
Houston, TX
01.2019 - 06.2020
- Examined claims forms and other records to determine insurance coverage.
- Interviewed agents and claimants to correct errors or omissions and investigate questionable claims.
- Followed up with insured individuals regarding premium and deductibles payments.
- Synthesized data into comprehensive quarterly written reports for management.
- Verified insurance claims and determined fair amount for settlement.
- Answered customer questions regarding deductibles.
- Reported to management on customer problems, field conditions, safety issues and policy problems.
- Evaluated evidence with ultimate goal of creating positive outcomes for client's claims.
Claims Adjuster
InsurTech
California City, CA
02.2018 - 01.2019
- Examined claims forms and other records to determine insurance coverage.
- Interviewed agents and claimants to correct errors or omissions and investigate questionable claims.
- Followed up with insured individuals regarding premium and deductibles payments.
- Maintained suspicious claims database and prepared reports for supervisors.
- Use varying methods of investigation, including taking recorded statements, corresponding with police, inspecting property damage, and reviewing documents.
- Estimate cost of repair, replacement, or compensation in a timely manner.
Education
GED -
State of Texas Certificate of High School.
Houston, TX 06.2019 - 05.2020
Certified Nursing Assistant
Texas Health School
Houston, TX 10.2020 - 01.2021
Skills
Recording vital signs
undefinedWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Certified Nursing Assistant
Vibralife Of Katy
06.2021 - Current
Certified Nursing Assistant
Texas Health School
10.2020 - 01.2021
GED -
State of Texas Certificate of High School.
06.2019 - 05.2020
Insurance Claims Adjuster
AARP
01.2019 - 06.2020
Claims Adjuster
InsurTech
02.2018 - 01.2019
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