Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Helen Miller

Woodhull,IL

Summary

Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

CMA

Hammond Henry Hospital Medical Group
Kewanee, IL
08.2022 - Current
  • Performed laboratory tests such as urinalysis and blood glucose monitoring, following established protocols.
  • Collaborated with other healthcare professionals to develop individualized plans of care for each patient based on their specific needs.
  • Monitored vital signs such as heart rate, respiration rate and blood pressure; recorded results in patient charts accurately and promptly.
  • Ensured compliance with applicable laws and regulations pertaining to patient safety.
  • Communicated effectively with patients regarding their care plan; provided emotional support during difficult times.

CMA

School Health Link
Rock Island, IL
02.2022 - 08.2022
  • Performed administrative duties such as scheduling appointments, maintaining medical records, filing insurance claims and handling billing inquiries.
  • Provided direct patient care by assisting with treatments and administering medications as directed by physicians.
  • Helped maintain a clean environment throughout the facility by cleaning exam rooms between patients or restocking supplies when needed.
  • Answered phone calls from patients to answer questions or address concerns related to their care.
  • Administered vaccines, injections, and other treatments as directed by physicians.

CNA

Allure of Lake Storey
Galesburg, Illinois
09.2020 - 08.2022
  • Documented patient care services by charting in designated areas.
  • Ensured compliance with HIPAA regulations regarding confidentiality of information.
  • Recognized signs, symptoms of abuse, neglect and reported them per policy.
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Assisted with range of motion exercises and other rehabilitative activities per physician orders.
  • Utilized appropriate safety measures when handling hazardous materials or waste products.
  • Provided emotional support to family members during difficult times.
  • Transported residents within the facility as needed.

Education

Certified Medical Assistant - Medical Assisting

Midwest Technical Institute
Moline, IL
09-2021

Certified Nursing Assistant - Nursing Assistant

Black Hawk College
Moline, IL
04-2011

Skills

  • Indirect Patient Care
  • Inventory Management
  • Procedure Assistance
  • Patient Scheduling
  • Medical Terminology
  • Phlebotomy
  • HIPAA Compliance
  • Patient bathing
  • Quick problem solver
  • Wound care and irrigation
  • Patient Feeding
  • General housekeeping ability
  • Family Education
  • Communicating with patient families
  • EKG set up and monitoring
  • Direct Patient Care
  • Specimens collection and processing
  • Compassionate
  • Sterile technique
  • Clinical Documentation
  • Patient Assessments
  • Vital sign monitors
  • First Aid
  • Understands medical procedures
  • Adaptable
  • Maintaining confidentiality

Certification

  • American Heart Association BLS
  • Certified Medical Assistant

References

References available upon request.

Timeline

CMA

Hammond Henry Hospital Medical Group
08.2022 - Current

CMA

School Health Link
02.2022 - 08.2022

CNA

Allure of Lake Storey
09.2020 - 08.2022

Certified Medical Assistant - Medical Assisting

Midwest Technical Institute

Certified Nursing Assistant - Nursing Assistant

Black Hawk College

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Helen Miller