Helen Mills
Anchorage,AK
Summary
Dynamic professional with proven expertise in cash handling and customer service, honed at Tikigaq Corporation. Recognized for enhancing operational efficiency and fostering teamwork, I excel in multitasking and problem-solving, ensuring seamless experiences for clients and colleagues alike. Committed to delivering results and maintaining high standards of professionalism.
Overview
12
12
years of professional experience
Work History
Executive Assistant
Tikigaq Corporation
Anchorage
07.2000 - 03.2007
- Managed executive calendars, prioritized appointments, and resolved scheduling conflicts across competing deadlines.
- Coordinated meetings, prepared agendas, and distributed materials to support timely executive decisions.
- Drafted correspondence, reports, and presentations while maintaining accuracy and professional formatting.
- Arranged travel logistics, itineraries, and accommodations, ensuring smooth executive trip execution.
- Tracked confidential records, safeguarded sensitive information, and organized files for easy retrieval.
- Monitored follow-up items, routed requests, and maintained action logs for executive priorities.
- Supported board and leadership meetings with minutes, documentation, and logistical coordination.
- Streamlined office workflows by improving communication, document handling, and administrative task completion.
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Organized and coordinated conferences and monthly meetings.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Answered high volume of phone calls and email inquiries.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
- Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
- Assisted in the development of company policies and procedures, contributing to a more organized work environment.
- Improved office efficiency by implementing new filing systems and document management processes.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Used advanced software to prepare documents, reports, and presentations.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Developed strong relationships with vendors leading to improved contract terms resulting in cost savings for the company.
- Contributed to development of internal policies and procedures, enhancing organizational effectiveness and compliance.
- Increased office efficiency by developing and implementing inventory management system for office supplies.
- Streamlined communication between departments, resulting in more effective project coordination and execution.
- Enhanced efficiency of meeting outcomes by preparing detailed minutes and action items.
- Supported HR activities, facilitating hiring process by scheduling interviews and liaising with candidates.
- Fostered positive work environment, organizing team-building activities and events.
- Coordinated international travel arrangements, ensuring seamless logistics for executives attending global conferences.
- Supported strategic planning sessions, providing logistical support and compiling necessary background materials.
- Maintained strict confidentiality of sensitive information, upholding company's privacy policies and ethical standards.
- Managed complex calendars for senior executives to facilitate efficient scheduling and meeting planning.
- Facilitated onboarding of new employees, ensuring smooth transition into company culture and workflow.
- Enhanced executive productivity by managing email correspondence and prioritizing critical issues.
- Filed paperwork and organized computer-based information.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Worked with senior management to initiate new projects and assist in various processes.
- Updated and maintained confidential databases and records.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Took notes and dictation at meetings.
- Volunteered to help with special projects of varying degrees of complexity.
- Coordinated events and worked on ad hoc projects.
- Upheld strict timetables by maintaining accurate, balanced calendars.
- Managed Native Arts and Crafts by purchasing inventory from Tikigaq shareholders.
- Attend Native Arts and Crafts yearly fairs.
Bingo Worker
Boniface Bingo
Anchorage
07.2012 - 10.2012
- Managed bingo supplies distribution before sessions to keep players ready.
- Reviewed card patterns and game rules to maintain accurate gameplay.
- Delivered clear callouts and monitored game flow throughout sessions.
- Supported players with questions, payouts, and basic game procedures.
- Managed cash handling procedures, maintaining accuracy during transactions.
- Efficiency operated electronic bingo systems, minimizing downtime between games for seamless play experiences.
File Organizer
Tikigaq Corporation
Anchorage
05.2008 - 07.2008
- Organized physical and digital files for quick retrieval and accurate recordkeeping.
- Indexed documents using standardized naming conventions and folder structures.
- Scanned confidential records and verified image quality before storage.
- Filed incoming paperwork promptly to maintain current document systems.
- Implemented systematic labeling for improved file identification across all subsidiaries.
- Collaborated with team members to streamline document storage processes.
Environmental Tech
Tikigaq Environmental Services
Louisiana, MO
06.2007 - 12.2007
- Collected environmental samples following field protocols and contamination control procedures.
- Inspected work areas for environmental hazards and compliance issues.
- Documented field observations, sample data, and corrective actions accurately.
- Prepared documentation for regulatory submissions and inspections.
- Compiled data from fieldwork to support compliance efforts.
- Maintained sampling equipment, calibration records, and supply inventories.
Skills
Quick learner
Patience and tolerance
Team player attitude
Reliability and punctuality
Cash handling expertise
Professionalism and etiquette
Bingo game knowledge
Teamwork
Teamwork and collaboration
Customer service
Problem-solving
Time management
Hand and power tools
Attention to detail
Foodservice experience
Payout monitoring
Multitasking
Excellent communication
Critical thinking
Organizational skills
Team collaboration
Machine operation
Active listening
Effective communication
Adaptability and flexibility
Money handling
Decision-making
Cash handling
Customer engagement
Timeline
Bingo Worker
Boniface Bingo
07.2012 - 10.2012
File Organizer
Tikigaq Corporation
05.2008 - 07.2008
Environmental Tech
Tikigaq Environmental Services
06.2007 - 12.2007
Executive Assistant
Tikigaq Corporation
07.2000 - 03.2007