Helen Moran
Lehigh Acres,FL
Summary
Compassion and dedicated worker with comprehensive and knowledge with excellent track record of resolving issues. Increasing satisfaction and driving overall operational improvements. being bilingual and well-versed and promoting high levels of guest satisfaction also professional, who is both energetic and poised. All aspects of running a successful business and having leaders skills.
Overview
12
12
years of professional experience
Work History
Housekeeping Team Lead
Maid Brigade
Fort Worth, TX
02.2023 - Current
- Team trainer, leader, and driver.
- Proficient in the use of common cleaning products, equipment, and techniques.
- Performed various tasks, such as sweeping mopping, dusting, vacuuming, restocking, changing linens, making beds, taking out trash, bathroom’s, kitchen and all surfaces.
- Provide residential and commercial cleaning services.
- Detail oriented, highly organized, good arranging and having nice decorative touch.
- Self-directed motivated ability to work independently and as a part of a team.
- Good interpersonal and communication with customers and coworkers.
Cleaning Supervisor
Medical City Arlington
Arlington, Texas
12.2022 - 06.2023
- In charge of all floors to be cleaned, dusted and organized.
- That all doors remain locked after cleaning.
- Making sure coworkers do their proper cleaning job.
- Making sure cleaning supplies restocked weekly.
- Making sure that card and keys go back into lockbox of the facility.
Service Advisor Assistant/Service Porter
Hiley Acura
Fort Worth, TX
03.2022 - 01.2023
- Answering phone calls
- Provided Customer Service for car knowledge.
- Sales for car Parts.
- Weekly car inventory.
- Writing up cars for Service and tagging them.
- Scheduling appointments.
- Scanning, fixing and faxing paperwork.
- Charge customers at ending of service.
- Counted cash drawers.
- Shuttling customers.
- Computer and typing skills.
Store Manager/Sales Associate
Metro by T-Mobile
Cape Coral, Florida
03.2013 - 02.2022
- Developed strategies to maximize sales and profitability.
- Recruited, trained and supervised new employees.
- Planned special promotions or discounts based on market trending.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Established customer service standards and monitored staff compliance.
- Maintained accurate records of employee performance reviews.
- Managed daily banking activities such as deposits and withdrawals.
- Created weekly work schedules for store personnel.
- Manage point of sale, focusing on accuracy and efficiency.
- Met or exceeded store sales and profit targeted by inspiring customers loyalty.
Education
Phlebotomy Training Specialist - Basic Life Support
Phlebotomy Training Specialist
Fort Worth, TX05.2025
Phlebotomy Training Specialist - Phlebotomy Technician in Vino Puncture
Phlebotomy Training Specialist
Fort Worth, TX03.2025
High School Diploma -
Miami Senior High School
Miami, FL06.2007
Some College (No Degree) - Medical Assistant
Fortis College
Tampa, FLSkills
- Venipuncture techniques
- Patient care
- Basic life support
- Customer service
- Team leadership
- Effective communication
- Attention to detail
- Professionalism and ethics
- Customer service focus
- Housekeeping
- Cleaning techniques
- Dealership experience
- Sales
- Phone etiquette
- Store management
- Budgeting
- Appointment scheduling
- Bilingual ( English & Spanish)
Timeline
Housekeeping Team Lead
Maid Brigade
02.2023 - Current
Cleaning Supervisor
Medical City Arlington
12.2022 - 06.2023
Service Advisor Assistant/Service Porter
Hiley Acura
03.2022 - 01.2023
Store Manager/Sales Associate
Metro by T-Mobile
03.2013 - 02.2022
Phlebotomy Training Specialist - Basic Life Support
Phlebotomy Training Specialist
Phlebotomy Training Specialist - Phlebotomy Technician in Vino Puncture
Phlebotomy Training Specialist
High School Diploma -
Miami Senior High School
Some College (No Degree) - Medical Assistant
Fortis College