Summary
Overview
Work History
Education
Skills
Certification
Timeline
Receptionist
Helen Myers

Helen Myers

Calumet Park,IL

Summary

Seasoned professional with 26 years of diverse experience in customer service, community outreach, and education. Skilled in conflict resolution, community engagement, and providing exceptional service, as demonstrated in roles such as Case Manager and Assistant Manager. Seeking a Customer Assistant position to leverage extensive background in client support and program coordination.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Case Manager

Roseland Cease Fire
04.2021 - 09.2023
  • Provided comprehensive support to individuals with histories of gun violence and involvement with the legal system, facilitating access to counseling, job training, and housing resources.

Lead Teacher

Wonderland Activities Center
02.2019 - 03.2020
  • Managed classroom activities and ensured the safety of children during play and structured projects, effectively preparing necessary materials.

Safe Care Academy

Pre School 3-4 year olds
06.2015 - 07.2018
  • Developed and implemented educational lesson plans tailored to promote cognitive and creative development.

Activities Coordinator

Thornwood Apartments
03.2014 - 06.2015
  • Facilitated after-school homework assistance and provided one-on-one tutoring to enhance student academic performance.

Kindergarten Teacher/Lead Teacher

Evangelical Christian School
08.2005 - 12.2012
  • Crafted and executed tailored lesson plans across all subject areas, focusing on individual student abilities and learning styles to optimize educational outcomes.

Teaching Assistant

Evangelical Christian School
08.2002 - 06.2005
  • Collaborated with lead teachers to design and implement educational activities and field trips, enhancing student engagement and learning experiences.

Sales Support Specialist

CNA Insurance
11.2000 - 12.2001
  • Provided comprehensive support to sales team by managing material orders, drafting professional correspondence, and coordinating seminar logistics, enhancing client engagement and operational efficiency.

Assistant Manager

Water Tower Mall
12.1999 - 09.2000
  • Managed cash transactions and maintained financial accuracy while executing opening and closing procedures.

Department Manager

Evans, Inc
07.1996 - 06.1999
  • Managed the training and development of sales associates and cashiers, enhancing team proficiency and customer service delivery.

Sales Supervisor

MJ Carroll
08.1992 - 12.1995
  • Managed daily sales targets and motivated team to meet store quotas through effective floor presentation and goal-setting strategies.

Education

National Business College
Roanoke, VA

Marshall University
Huntington, WV

Northfork High School
Northfork, WV

Skills

  • Classroom Management
  • Tutoring
  • Teaching
  • Childcare
  • Conflict Management
  • Toddler Care
  • Organizational Skills
  • Early Childhood Education
  • Sales Support
  • Curriculum Development
  • Retail Sales
  • Experience With Children
  • Mentoring
  • Leadership Development (2 Years)
  • Customer Service (10 Years)
  • Microsoft Office (10 Years)
  • Outreach (2 Years)
  • Violence Prevention (2 Years)

Certification

CNA

Timeline

Case Manager

Roseland Cease Fire
04.2021 - 09.2023

Lead Teacher

Wonderland Activities Center
02.2019 - 03.2020

Safe Care Academy

Pre School 3-4 year olds
06.2015 - 07.2018

Activities Coordinator

Thornwood Apartments
03.2014 - 06.2015

Kindergarten Teacher/Lead Teacher

Evangelical Christian School
08.2005 - 12.2012

Teaching Assistant

Evangelical Christian School
08.2002 - 06.2005

Sales Support Specialist

CNA Insurance
11.2000 - 12.2001

Assistant Manager

Water Tower Mall
12.1999 - 09.2000

Department Manager

Evans, Inc
07.1996 - 06.1999

Sales Supervisor

MJ Carroll
08.1992 - 12.1995

National Business College

Marshall University

Northfork High School

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Helen Myers