Real Page One Site
Helen Parks
Youngtown,Arizona
Summary
Outgoing and hardworking Management professional accustomed to working with residents to address needs, maintain properties and drive profit and occupancy success. Skilled business manager with proven skills in operational and team leadership. Bringing over 25 years of related experience. Effective at promoting resident satisfaction by address concerns, spearheading repairs and implementing updates to enhance properties. Talented manager with demonstrated operational and leadership skills. Offering 25+ years of Managment experience paired with goal-oriented and performance-minded approach.
Overview
29
29
years of professional experience
Work History
Property Manager
Equity lifestyle Properties 55+ MH Community
Peoria, AZ
02.2022 - 11.2024
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Investigated and resolved property complaints and violations to foster pleasant living environment for residents.
- Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
- Exercised direct supervision over property staff.
- Drafted and monitored budgets for overall maintenance and operations.
- Drafted contracts, purchase agreements, closing statements and leases.
Phoenix Operations Manager
First Key Homes -SFR
Phoenix, AZ
11.2021 - 01.2022
- Managed and oversaw operations, maintenance and administration of single-family Residential properties.
- Handled resident complaints and expedited maintenance requests.
- Responded promptly to repair requests from tenants in a professional manner.
- Provided support to tenants regarding any issues or concerns they had about their rental units.
- Oversaw daily operations, maintenance and administration of various properties.
- Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
- Exercised direct supervision over property staff.
Senior Manager
The Barry Company
Phoenix, AZ
05.2004 - 09.2021
- Managed a team of 10+ employees by providing guidance, setting goals and objectives, delegating tasks, and monitoring performance.
- Conducted regular performance appraisals for direct reports to provide feedback on their work performance.
- Collaborated with external vendors to negotiate contracts that met company requirements while minimizing costs.
- Recruited and trained new employees to meet job requirements.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Negotiated leases, rental agreements, and other contractual documents related to property management activities.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Processed evictions when necessary in accordance with state laws and procedures.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Handled resident complaints and expedited maintenance requests.
- Collected monthly assessments, rental fees, deposits and payments.
- Managed day-to-day activities involving tenants, subcontractors and property management.
Education
Associate of Science - Management & Marketing
Mohave Community College
Kingman, AZ1996
GED -
Kingman High School
Kingman, AZ06.1989
Skills
- Compliance Monitoring
- Staff Management
- Multi-Family Property Management
- Commercial Property
- Tenant and Eviction Laws
- Skilled Multi-Tasker
- Financial Budgeting and Reporting
- Vendor Management
Additional Information
- Sales License
- 90 hours completed in Reality.
- Crime Free Cert.
- Licensed Notary
- Cert. Gas line Safety
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Property Manager
Equity lifestyle Properties 55+ MH Community
02.2022 - 11.2024
Phoenix Operations Manager
First Key Homes -SFR
11.2021 - 01.2022
Senior Manager
The Barry Company
05.2004 - 09.2021
Associate of Science - Management & Marketing
Mohave Community College
GED -
Kingman High School
Software
Micro soft Excel
Manag America
Nexus
MRI
Cognos
Microsoft word
Certification
- State of Arizona-Department of Housing Sales License
- State of Arizona Notary
- Certificate of attendance on Manufactured Housing
- Fair Housing Certificate
- Crime Free Certificate
- Certificate in Gas Line safety
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