Helen Reyes
Pinellas Park,FL
Summary
Dynamic and reliable professional with a strong work ethic, experienced as a Customer Service Associate at Publix. Proven ability to promote sales and mentor team members while maintaining a clean and organized environment. Certified in CPR and First Aid, with a focus on health and safety in childcare settings.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Customer Service Associate Cashier
Publix
10.2023 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Contributed to store''s sales goals by actively promoting special offers, rewards programs, and additional products or services.
- Worked flexible schedule and extra shifts to meet business needs.
- Handled up to $700 cash and credit transactions accurately, ensuring proper balance at the end of each shift.
- Maintained a clean and organized workspace, ensuring a positive environment for both customers and colleagues.
- Mentored new team members on POS system operation, customer service strategies, and sales goals.
Volunteer
Nine Lives Kitten Rescue
06.2021 - Current
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Babysitter
Parents Of Child
06.2020 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Taught children to organize toys, wash hands, and share by leading by example.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
Volunteer
Miss Solecitos Care
06.2018 - Current
- Worked effectively in fast-paced environments.
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
- Provided support during naptime routines, ensuring a peaceful environment for restful sleep.
- Monitored daily sign-in/sign-out logs for accurate attendance tracking, helping to maintain a secure and orderly facility.
- Kept children between ages of 3 months and 4 years safe and secure with vigilant oversight.
- Offered assistance during field trips by supervising small groups of children during off-site outings.
Education
High School Diploma -
Clearwater Central Catholic Highschool
Clearwater, FL05.2025
No Degree - Mechanical Engineering
Florida International University
Miami, FL05-2029
Skills
- Strong work ethic
- Reliability and punctuality
- Team player mentality
- Time management
- Multitasking and organization
- Health and safety
- Infant care
- Early childhood education
Certification
- CPR and First Aid License - 2025
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Customer Service Associate Cashier
Publix
10.2023 - Current
Volunteer
Nine Lives Kitten Rescue
06.2021 - Current
Babysitter
Parents Of Child
06.2020 - Current
Volunteer
Miss Solecitos Care
06.2018 - Current
High School Diploma -
Clearwater Central Catholic Highschool
No Degree - Mechanical Engineering
Florida International University
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