Helen Sanders
San Diego,California
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
Work History
Youth Development Supervisor
Joan Kroc Center
12.2022 - Current
- Monitored and observed child progress, interactions and behavior and reported findings to parents.
- Engaged with parents and families to build positive relationships for children to thrive.
- Resolved conflicts and administered corrective action to foster positive experience for children and staff.
- Supervised and managed team of childcare professionals to guarantee highest standards of care.
- Trained workers in service policies, safety requirements and specifics of activities.
- Prepared group activities to enhance socialization, communication and problem-solving skills for children.
Youth Development leader
Joan Kroc Center
06.2022 - Current
- Supervising children ages 4 years-14 years old, ensuring their safety
- Assist in leading camp and Playcare activities
- Assist in emergencies and treatment of injured children as directed
- Complete parent communication form to communicate to parents, coordinators, and director of any issues such as injuries, disputes, and behavioral challenges
- Perform regular head counts and maintain accurate attendance record.
Courtesy Clerk
Sprouts Farmer’s Market
04.2014 - 05.2022
- Customer service ambassador: Carry out service, customer shopping assistance, bagging groceries, answering and directing incoming calls
- Perform and maintain store cleanliness: hourly store sweeps, bathroom checks, clean up spills
- Team member collaboration: assisting other team members and departments as needed or by opportunity to complete store task/goals
- Assisted in training new courtesy clerks.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Caregiver
Private Care
09.2019 - 05.2022
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Provided safe mobility support to help patients move around personal and public spaces.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Vitamin Clerk
Sprouts Farmer’s Market
04.2014 - 05.2022
- Assisted and informed customers on vitamins/supplements
- Answer questions and concerns customers have through research on vitamin database
- Performed daily/weekly tasks: stocked shelves throughout the workday, clean and rotate product on shelves
- In Store Shopping: shopped groceries for curb side pick-up customers through Instacart
- Bakery: Assisted customers as needed, packaged bake goods, baking bread, prepping bake goods for the following day, and restocking shelves
- Safety Captain: Completed monthly store walks to check and enforce safety requirements, hold monthly meetings to communicate monthly news to team members and managers, and assist team members in each department on concerns and needs to meet requirements
- Received and refunded returned items
- Engage and inform customers of store policies, products, and customer benefits
- Assisted in training new cashiers.
Teacher’s Assistant
Mind Treasures
02.2011 - 07.2011
- Work with kids 6-12 years old at Webster and Porter Elementary
- Assist teacher with preparing lessons, setting up activities and providing individual help to students during the afterschool program.
- Supported student learning objectives through personalized and small group assistance.
- Supported classroom activities, tutoring, and reviewing work.
Education
Some College (No Degree) -
San Diego Community College District: San Diego City College
San Diego, CAAbraham Lincoln High School
San Diego, California01.2011
Skills
- POS system
- Time management: ability to multi-task while managing time in order to complete or perform a task at required time
- Planning and organizing staff scheduling
- Safety awareness and protocol
Accomplishments
- Awarded team Member of the Month March 2015, January 2018, April 2019, March 2021
- Recognized by customers for excellent customer service
- Flexible by skills and experiences: Familiar and able to assist in various departments in store
Volunteer Experience
L.A.M.B school, teacher, Prepare biblical based lessons and activities for children 3-11 years old, Usher during church services and during special events, Temple (church) cleaning: bathrooms, sanctuary, multi-purpose room, L.A.M.B school cleaning before and after every service
Timeline
Youth Development Supervisor
Joan Kroc Center
12.2022 - Current
Youth Development leader
Joan Kroc Center
06.2022 - Current
Caregiver
Private Care
09.2019 - 05.2022
Courtesy Clerk
Sprouts Farmer’s Market
04.2014 - 05.2022
Vitamin Clerk
Sprouts Farmer’s Market
04.2014 - 05.2022
Teacher’s Assistant
Mind Treasures
02.2011 - 07.2011
Some College (No Degree) -
San Diego Community College District: San Diego City College
Abraham Lincoln High School
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