Work Preference
Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Helen Serpa
Open To Work

Helen Serpa

Tampa,FL

Work Preference

Desired Job Title

Supervisora Técnico de almacén

Location Preference

On-Site
Location: Tampa, USTampa, FL
Open to relocation: Yes

Salary Range

$45000/yr - $200000/yr

Important To Me

Work-life balancePersonal development programsWork from home optionPaid sick leave

Summary

Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.

Overview

3
3
years of professional experience
3
3
years of post-secondary education

Work History

Supervisora

Fresco Food Inc
Tampa
09.2023 - 12.2025
  • Supervised daily operations to ensure efficient food preparation and service.
  • Trained staff on food safety and hygiene standards for compliance.
  • Managed inventory levels and ordered supplies to meet production needs.
  • Conducted regular inspections for quality control of food products.
  • Directed and supervised team of 15 employees in daily operations.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
  • Created new strategies for improving customer service standards within the organization.
  • Assisted in resolving customer complaints to maintain satisfaction levels.
  • Implemented workflow improvements to enhance team productivity and efficiency.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.

Técnico de almacén

Zara Inc.
Miami
09.2022 - 06.2023
  • Assisted team members with inventory management and stock replenishment.
  • Participated in training sessions on equipment usage and safety procedures.
  • Reviewed technical manuals and other documents related to product operation and maintenance requirements.
  • Communicated with distributors to acquire necessary equipment for projects.
  • Used register system to ring up customer purchases, process payments, and issue receipts.

Education

Asistente Médico Certificado CMA - Asistente Médico

South Florida Institute of Technology
Miami, Fl
03.2023 - 03.2024

Bachelor of Science - Licenciatura En Química

Universidad De Las Tunas
Cuba, Cuba
09.2018 - 06.2020

Skills

  • Inventory management
  • Food safety
  • Staff training
  • Quality control

Languages

Spanish
Native language
Ingles
Intermediate (B1)
B1

Timeline

Supervisora

Fresco Food Inc
09.2023 - 12.2025

Asistente Médico Certificado CMA - Asistente Médico

South Florida Institute of Technology
03.2023 - 03.2024

Técnico de almacén

Zara Inc.
09.2022 - 06.2023

Bachelor of Science - Licenciatura En Química

Universidad De Las Tunas
09.2018 - 06.2020
Helen Serpa