Summary
Work History
Education
Skills
Timeline
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Martha Marin

Martha Marin

Miami,FL

Summary

Dynamic leader with a proven track record at Mp Services Group, enhancing team productivity and customer satisfaction. Skilled in staff management and training, I excel in fostering high-performing teams and streamlining operations. My approach has significantly boosted team morale and efficiency, demonstrating a strong blend of strategic problem-solving and interpersonal skills.

Work History

Supervisora

Mp Services Group
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.

Analista

Ministerio De Educacion
  • Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
  • Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
  • Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.

Directora

Escuela Rafael De Nogales
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.

Education

Derecho - Abogada

Unellez
Venezuela Estado Tachira
12.2020

Doctorado - Ciencias De La Educacion

Unellez
Venezuela Estado Tachira
12.2018

Magister En Orientación A La Conducta - Paicologia

Centro De Investigación Psiquiátrica Y Psicologica
Venezuela Estado Tachira
06.2017

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service

Timeline

Supervisora

Mp Services Group

Analista

Ministerio De Educacion

Directora

Escuela Rafael De Nogales

Derecho - Abogada

Unellez

Doctorado - Ciencias De La Educacion

Unellez

Magister En Orientación A La Conducta - Paicologia

Centro De Investigación Psiquiátrica Y Psicologica
Martha Marin