Summary
Overview
Work History
Education
Skills
Timeline
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Helen Smith

Phoenix,AZ

Summary

Dedicated professional motorcoach driver with extensive experience at Arrow Stage Lines, recognized for exceptional customer service and safe driving practices. Proven ability to foster client relationships, leading to increased repeat business. Skilled in time management and DOT compliance, ensuring punctual and reliable transportation in all conditions.

Overview

15
15
years of professional experience

Work History

Professional Motorcoach Driver

Arrow Stage Lines
12.2021 - Current
  • Learned and followed safety protocols for transporting passengers.
  • Operated motor coaches in compliance with traffic regulations.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Communicated effectively with dispatch to coordinate charter itineraries.
  • Assisted in loading and unloading passengers and baggage efficiently.
  • Maintained professional and friendly demeanor during charters to uphold company reputation.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Provided exceptional service to clients, leading to increased repeat business and positive feedback.
  • Fostered culture of safety and compliance, leading by example and encouraging peers to follow suit.
  • Enhanced team morale by providing support and assistance during multi-vehicle charters.
  • Generated consistent referrals and repeat business by providing friendly and fast service.

Public Transit Driver

First Transit
05.2016 - 12.2021
  • Operated transit vehicles safely and efficiently across designated routes.
  • Ensured compliance with local traffic regulations and safety protocols.
  • Assisted passengers with boarding, disembarking, and luggage handling.
  • Conducted pre-trip inspections to maintain vehicle safety standards.
  • Responded to passenger inquiries, providing information on routes and services.
  • Collaborated with dispatchers to report issues and coordinate service adjustments.

Professional School Bus Driver

Durham School Services
05.2010 - 03.2016
  • Ensured student safety by adhering to all traffic laws and school district guidelines.
  • Conducted pre-trip inspections to verify bus operation and safety equipment functionality.
  • Managed timely pick-up and drop-off schedules for students across designated routes.
  • Maintained positive communication with students, parents, and school staff regarding transportation issues.
  • Managed emergency situations effectively, prioritizing student safety and well-being above all else.
  • Maintained accurate records of daily mileage logs, fuel expenses, incident reports, and other relevant documentation related to bus operations.

Education

West Memphis Senior High
West Memphis, AR

Skills

  • Time management
  • Valid Driver's license
  • Customer service
  • Safe driving practices
  • Punctual and reliable
  • City and non-city driving
  • Inclement weather driving
  • Passenger transportation
  • DOT compliance

Timeline

Professional Motorcoach Driver

Arrow Stage Lines
12.2021 - Current

Public Transit Driver

First Transit
05.2016 - 12.2021

Professional School Bus Driver

Durham School Services
05.2010 - 03.2016

West Memphis Senior High

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Helen Smith