Shirley Noel

• Demonstrated customer orientation through consistent, reliable service delivery.
• Achieved Air Brake Certification to ensure compliance with safety standards.
• Completed defensive driver training, promoting safe driving practices.
• Trained in Virginia safety regulations to enhance operational adherence
• Efficiently planned trips, optimizing routes for cost-effective travel.
• Managed routes effectively to improve overall transportation efficiency.

• Conducted vehicle inspections before and after each trip to ensure safety and compliance.
• Executed daily fueling of buses after work hours, verifying all fluid levels.
• Transported MSC personnel from pickup sites to military bases for training sessions.
• Returned in the evening at 3 PM to transport MSC trainees back to drop-off locations.
• Maintained accurate daily logs using ELD systems for regulatory compliance.

• Inspected vehicle daily, managing routine upkeep including fuel and fluid levels.
  Operated specialized equipment such as motorized ramps and lifts for passenger assistance.
  Maintained bus order through effective control of passenger behaviors.
  Ensured compliance with safety regulations for passenger and driver protection.
  Prepared detailed reports documenting trip, vehicle, and passenger information.
  Adhered to schedules and safety protocols to guarantee timely arrivals and departures.
  Obeyed traffic laws and followed established transportation procedures consistently.
  Verified permission slips for students traveling home with friends.

• Adhered to all DOT regulations and local laws regarding transportation operations.
  Inspected and maintained vehicle supplies, including gas, oil, water, tires, lights, and brakes.
  Transported passengers along predetermined routes while complying with traffic regulations.
  Followed company schedules to ensure timely arrivals and departures.
  Operated navigation equipment and two-way radio, prioritizing safety and efficiency.
  Assisted disabled passengers in boarding and exiting buses with care.
  Maintained punctuality and adherence to safety protocols during all operations.

• Transported clients from designated locations to their destinations efficiently.
• Delivered exceptional customer service by addressing inquiries and resolving complaints promptly.
• Maintained clear communication with dispatch and clients, providing regular status updates.
• Conducted thorough vehicle inspections before and after each trip to ensure optimal performance.

Executed daily opening, closing, and shift change procedures to uphold operational standards.

Enforced safety regulations to ensure protection of employees and customers.

• Achieved sales goals through customer engagement, exceptional service, and promotion of special items.
• Monitored stock movement to guarantee merchandise availability for customers.
• Delivered outstanding customer service by greeting patrons warmly and addressing inquiries swiftly.

• Coordinated appointments for lawn equipment pickup for service and repairs.
• Documented all service tickets and clarified service charges for repairs.
• Processed payments efficiently to ensure smooth transactions.
• Managed inventory of parts to maintain optimal stock levels.
• Oversaw payroll functions to ensure accurate employee compensation.