Helen Snyder

• Body panel alignment meeting Tesla range of measure of quality points.
• Conducted thorough inspections of damaged vehicles, accurately identifying necessary repairs and submit reports to the appropriate area.
• Replaced and repaired vehicle parts according to work order instructions.
• Assisted in training new technicians, sharing best practices for auto body repair techniques and procedures.
• Reading and transacting vehicles through data acquisition systems.

• Customer service at Tesla Store;

Offering and setting demo drives for prospected customers, hosting, and provide orientation for new Tesla owners.

• Auto delivery to the Tesla Store or customer's home.
• Setting up service appointments for new customers.
• Customer registration for events.

• Body in white assembly using specialized tooling.
• Monitor and report down time paired with maintenance team
• Quality inspection for gap and flush in finished cars

• Prepared orders for shipment by picking, packing, and labeling merchandise.
• Collaborated with team members to achieve daily targets and complete tasks efficiently.
• Assisted in reducing product damage by properly handling and storing materials.
• Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles

• Expanded market share within the region by identifying growth opportunities and collaborating with cross-functional teams.
• Developed a successful sales team through rigorous coaching, performance management, and ongoing training.
• Generated detailed sales reports and forecasts to analyze performance and track progress.
• Ensured customer satisfaction by addressing inquiries promptly, resolving issues, and providing exceptional service.
• Effectively recruited and hired highly talented individuals bringing exceptional skills and expertise to sales team.
• Introduced cost-saving initiatives to reduce losses and increase profit margin.

• Developed strong relationships with clients through excellent customer service and regular followups.
• Increased sales and customer satisfaction through personalized servicing.
• Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.