Summary
Overview
Work History
Education
Skills
Timeline
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Helen Terry

Harrisburg,PA

Summary

Efficient billing professional with 38 years of experience. Productive and diligent with passion for resolving discrepancies through attention to detail and creative problem-solving. Passionate about perpetuating company values through impeccable work ethic and drive.

Overview

6
6
years of professional experience

Work History

Medical Biller, Accounts Receivable

UPMC Central
09.2020 - Current
  • Worked 7 Orthopaedic Sites following up on accounts receivable for Capital Blue Cross, Highmark BS, Auto carriers, and Workers Comp Carriers.
  • Reduced account receivables aging through diligent follow-up on outstanding claims and prompt resolution of denials.
  • Resolved complex billing issues involving multiple parties by effectively coordinating communication among healthcare providers, insurers, and patients.
  • Attended monthly team meetings for updates and/or training.

Medical Biller, Accounts Receivable

Harrisburg Gastroenterology
02.2020 - 09.2020
  • Reduced account receivables aging through diligent follow-up on outstanding claims and prompt resolution of denials.
  • Resolved complex billing issues involving multiple parties by effectively coordinating communication among healthcare providers, insurers, and patients.
  • Participated in ongoing training sessions to stay current on industry best practices for medical billing and coding procedures.
  • Improved cash flow by negotiating payment plans with patients experiencing financial difficulties.

Patient Account Specialist

Pennsylvania Psychiatric Institute
08.2018 - 02.2020
  • Maintained high levels of data accuracy with meticulous attention to detail in processing insurance claims and updating patient records.
  • Electronically submitted bills according to compliance guidelines.
  • Expedited claim resolutions by skillfully navigating complex insurance policies, regulations, and guidelines.
  • Promoted a culture of continuous improvement within the Patient Accounts team by participating in regular staff meetings, offering constructive feedback on department processes, systems, tools for achieving objectives more effectively.

Education

Bachelor of Science - Criminal Justice Administration

University of Phoenix
Tempe, AZ

Skills

  • HIPAA Compliance
  • Critical thinking abilities
  • Collections experience
  • Continuous learning mindset
  • Payment posting
  • Customer Service

Timeline

Medical Biller, Accounts Receivable

UPMC Central
09.2020 - Current

Medical Biller, Accounts Receivable

Harrisburg Gastroenterology
02.2020 - 09.2020

Patient Account Specialist

Pennsylvania Psychiatric Institute
08.2018 - 02.2020

Bachelor of Science - Criminal Justice Administration

University of Phoenix

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Helen Terry