Helen Thomas
Substance abuse counselor
Summary
Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Case Manager / Outpatient
Healthright360
City of Los Angeles, CA
06.2017 - Current
- Managed caseload of 22 adults on active parole status to provide comprehensive, community-based care.
Care Coordinator/ Residental
Healthright360
City of Los Angeles, CA
02.2016 - 06.2017
- Determined need for special assessment activities for complex cases, effectively handling care plans.
- Provide treatment for in-custody clients & transitional planning.
- Completed resident assessments in accordance with current regulations and guidelines.
Domestic Violence Counselor
Prototypes/Star House
Hollywood, CA
01.2012 - 10.2015
- Counseled individuals and families regarding mental health, substance abuse, physical abuse and rehabilitation issues.
- Secured housing, medical care and employment for clients by collaborating with various community agencies.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Maintained energy and enthusiasm in fast-paced environment.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Counselor
Prototypes Women's Center
Pomona, CA
01.2008 - 01.2012
- Helped patients receive appropriate, high-quality care with reasonable results.
- Partnered with social workers, activity therapists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.
- Evaluated treatment plans against individual goals and healthcare standards.
- Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.
- Provided individual counseling services students with adjustment issues and partnered to facilitate weekly support groups.
- Developed service plans to maintain intact families and improve family functioning.
- Provided comprehensive case management services, created treatment plans and connected clients and families to appropriate resources.
Counselor
Walden House
Elmonte, CA
05.2004 - 01.2008
- Treatment Planning, Individual Counseling
- Discharge Planning
- Group Facilitation
Education
Bachelor of Science - Health And Human Services
University of Phoenix
Pasadena10.2014
GED -
Admin Freeman Occupational
City Of Los Angeles, CA02.1981
Skills
- Intervention Plan
- Crisis Intervention
- Treatment Planning
- Case Needs Assessment
- Case Reviews
- Conflict Resolution
- Alcohol and Substance Abuse
- Motivational Interviewing
Certification
CCAPP 2004-2024
- Domestic Violence Training - 40
Timeline
Case Manager / Outpatient
Healthright360
06.2017 - Current
Care Coordinator/ Residental
Healthright360
02.2016 - 06.2017
Domestic Violence Counselor
Prototypes/Star House
01.2012 - 10.2015
Counselor
Prototypes Women's Center
01.2008 - 01.2012
Counselor
Walden House
05.2004 - 01.2008
Bachelor of Science - Health And Human Services
University of Phoenix
GED -
Admin Freeman Occupational
CCAPP 2004-2024
- Domestic Violence Training - 40
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