Helen Tropiejko

Work History

Self Employed

08.2012 - Current

Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.
Sanitized makeup tools to avoid spread of infection.
Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
Advised clients on proper skincare routines, promoting healthy skin as the foundation for flawless makeup application.
Demonstrated and explained use of different beauty products to educate customers.
Scheduled onsite and offsite makeup appointments for clientele.
Developed customized makeup plans for bridal parties, contributing to memorable wedding experiences.
Prepared skin for makeup application by cleaning, moisturizing and priming.
Increased customer loyalty through exceptional service and tailored makeup applications.
Guided clients through pre-event trials to determine optimal color palettes and styles that complement their individual aesthetic preferences.
Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.
Worked closely with fellow Makeup Artists to share knowledge, elevating overall team expertise in various techniques.
Established rapport with clients by attentively listening to their needs and preferences, cultivating repeat business.
Taught makeup classes, helping students gain in-depth knowledge of various products and uses.

Julie Tapke

04.2008 - 04.2015

Performed light housekeeping duties relevant to childcare areas ensuring cleanliness and safety standards were maintained consistently.
Resolved conflicts between siblings or peers by employing effective problem-solving techniques promoting harmonious relationships.
Assisted in potty training efforts for toddlers while maintaining a patient and supportive approach.
Cultivated strong relationships with parents, ensuring open communication regarding their child''s progress and needs.
Provided consistent discipline according to parental guidelines while respecting individual child''s needs.
Fostered a safe and nurturing environment for children to thrive physically, emotionally, and mentally.
Enhanced children''s emotional well-being by implementing age-appropriate activities and routines.
Implemented creative learning opportunities to enhance cognitive growth through arts and crafts projects.
Planned educational field trips exposing children to diverse cultural experiences enriching their understanding of the world around them.

Staffordshire County Council

12.2007 - 03.2008

Performed HR duties for four Children's homes. Responsible for maintaining confidential files, financial information, personal files and databases.
Composed, edited and proofread correspondence, letters and reports. Developed external communication materials including correspondence, reports and senior management presentations.
Processed accounts payable; analyzed purchase orders, supplier invoices and billing statements.
Responsible for office management including inventory and supply maintenance, scheduling for senior management and creation of comprehensive pack for senior managers meeting once a month.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.

Greenhouse Remarketing Services LTD

05.2007 - 06.2007

Responsible for organizing and overseeing complete administration process, from the arrival of vehicles on the system to sending vehicles to be inspected and dispatching the vehicle. Maintaining bespoke company databases, organizing stock delivery and dispatch.
Responsible for managing invoices, processing repair orders and all associated correspondance.
Answered incoming calls, directing clients to individuals addressing specific needs.
Kept reception area clean and neat to give visitors positive first impression.
Handled complaints and questions, and re-directed calls to other team members.

Accenture HR Services

05.2005 - 01.2007

Advised on performance and discipline management in accordance with employment law and ACAS guidelines including long term illness and poor attendance.
Met daily billing targets to achieve individual objectives. Supported other team members with their billing targets, prioritizing workloads to ensure that cases did not exceed deadlines.
Developed key customer relationships with senior management and provided specialist outsourced HT advice specific to the IT division including managers up to director level.
Assigned as Lead Case Advisor for One IT to facilitate performance management solutions for particularly complex cases. Coordinated human resource related requirements with external medical and professional bodies in order to reach a resolution in a timely manner.
Trained a group of colleagues from India and Prague for 2 months on Performance and discipline management. This was due to extensive redundancies at Accenture with work being off-shored.
Optimized performance management systems to align with organizational goals and objectives.
Improved employee retention rates through focused career development planning and support.
Established efficient HR procedures, reducing administrative workload for managers across the organization.
Enhanced employee satisfaction by implementing strategic HR initiatives and programs.

Monsoon Accessorize

04.2001 - 08.2002

Greeted customers and helped with product questions, selections, and purchases.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Helped customers complete purchases, locate items, and join reward programs.
Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.