Helen Turner
Des Moines,IA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
I started in a new construction environment working with three principals from out of Carroll, IA. The principals owned and operated an Epcon Community in Grimes, IA.
As an agent under the builder, you were to interface with all of the departments; selling, listing properties for sale, marketing, meeting with construction moving the homes from infrastructure to close. Once the home was delivered to the buyer, the responsibility shifted to follow up on how the buyer was enjoying the home, any problems (resolution), warranty. Referral and additional marketing. I worked with the Epcon out of Ankeny as well and later in that capacity with Hubbell homes and Hubbell Realty company. Sixteen out of the eighteen years in Real Estate have been primarily working with New Construction as well as existing remodel, investment and general sales.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Licensed Real Estate Professional
Berkshire Hathaway HomeServices
01.2013 - Current
- Reviewed and executed confidential documents, contracts and disclosures.
- Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
- Prepared and presented contracts and other legal documents to clients.
- Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
- Developed new business and managed new and existing clients.
- Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales.
Licensed Real Estate Professional
Coldwell Banker Mid America Group
08.2009 - 01.2013
- Communicated with clients to understand property needs and preferences.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Coordinated appointments to show marketed properties.
- Sold high volume of properties in short timeframes to exceed quotas and maximize business revenue.
- Generated leads for sales and rental properties through cold calls and referrals.
Epcon Communities as a Sales Agent
Epcon Communities
09.2006 - 08.2009
- Assisted walk-in and call-in potential buyers with questions and orders.
- Increased sales and customer satisfaction through personalized servicing.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Explained features and advantages of new community living products or services to promote sales.
- Handled administrative aspects of sales by completing customer contracts and warranties and accepting and processing payments.
Education
Bachelor of Arts - Business
Simpson College
Indianola, IAHigh School Diploma -
Des Moines Lincoln High School
Des Moines, IA05.1978
Skills
- Social Media
- Market Analysis
- Marketing
- Sales Pipeline Management
- Referral Coordination
- Closings Coordination
- Value Estimation
- Contract Preparation
- Print and Digital Advertisement
- Negotiation Management
- Open House Management
- Property Research
- Analytical and Logical Thinking
- Adaptability and Flexibility
- Client Relations
- Attention to Detail
- Sales Promotion
- Partnership Development
- Property Advice
- New Construction Assessment
- Buyer and Seller Representation
- Market Tracking and Research
- Problem-Solving
- Property Development
- Open House Preparations
- Operations Management
- Loan Preparations
- Mobile Devices and Laptop Computers
- Negotiation
- Meeting Arrangements
- Sales Dedication
- Sales Strategies
- Reference Selling
- Proposal Development
- State Real Estate Law
- Investment Property Sales
- Real Estate License
- CMA Software Knowledge
- Interior Staging
Accomplishments
Highest build to list/sales percentages in a new townhomes development for Hubbell Homes.
Listing team of the year in 2012
Brokerage leading Edge, Above and Beyond and Presidential awards for 10 years
Certification
Certified New Home Construction Specialist
Timeline
Licensed Real Estate Professional
Berkshire Hathaway HomeServices
01.2013 - Current
Licensed Real Estate Professional
Coldwell Banker Mid America Group
08.2009 - 01.2013
Epcon Communities as a Sales Agent
Epcon Communities
09.2006 - 08.2009
Bachelor of Arts - Business
Simpson College
High School Diploma -
Des Moines Lincoln High School
Certified New Home Construction Specialist
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