Helen Violette
Grants Pass,OR
Summary
Experienced in grocery operations with a strong background in floral and produce departments, gained from tenure at Stater Bros in Simi Valley, CA. Former owner of a wedding venue and catering company, providing insight into customer expectations for quality and service. Proven ability to ensure customer satisfaction through effective communication and attention to detail.
Seeking part-time position at Whole Foods to leverage skills in a dynamic retail environment during winter months. Dec through May
Overview
54
54
years of professional experience
Work History
Floral Dept and Produce
Stater Bros
Simi Valley
01.2024 - 05.2024
- Enhanced customer satisfaction through effective problem resolution and friendly service.
- Collaborated with diverse coworkers to resolve product-related issues and achieve departmental goals.
- Contributed innovative solutions to improve team performance and outcomes.
- Executed daily responsibilities accurately and efficiently to support team operations.
Owned and operated a wedding venue and catering co
The Summer House
Grants Pass, Oregon
05.1989 - 09.2013
- Oversaw daily operations and staff scheduling for seasonal wedding venue and catering company, ensuring smooth service delivery.
- Trained staff on customer service best practices and operational procedures to improve service quality.
- Developed targeted marketing strategies that attracted local customers and increased client engagement.
- Managed inventory and supply chain logistics to ensure consistent product availability.
Clerk, mail carrier and box clerk supervisor
United States Postal Service, USPS
Grants Pass, Oregon
01.1970 - 11.2005
- Launched career at postal service while completing education at UCLA.
- Cultivated customer relationships by employing effective communication and resolving issues.
- Processed incoming and outgoing mail efficiently for timely delivery.
- Sorted and distributed mail to appropriate postal routes daily.
- Assisted customers with inquiries and provided postal service information.
Education
Bachelor of Science - Behavioral Sciences
University of California, Los Angeles
Los Angeles, CA06-1969
Skills
- Customer service
- Attention to detail
- Sales promotion
- Performance improvement
- Team collaboration
- Effective communication
- Calm under pressure
Timeline
Floral Dept and Produce
Stater Bros
01.2024 - 05.2024
Owned and operated a wedding venue and catering co
The Summer House
05.1989 - 09.2013
Clerk, mail carrier and box clerk supervisor
United States Postal Service, USPS
01.1970 - 11.2005
Bachelor of Science - Behavioral Sciences
University of California, Los Angeles