Summary
Overview
Work History
Education
Skills
Timeline
Generic

Helen Weir

Los Gatos,California

Summary

Reliable and outgoing individual with over six years of experience in customer-focused roles. Proven ability to assist customers effectively while ensuring store cleanliness and organization, consistently contributing to a positive shopping experience.

Overview

11
11
years of professional experience

Work History

Courtesy Clerk

Safeway
01.2018 - 01.2025
  • Assisted customers with inquiries and product location to enhance shopping experience.
  • Maintained cleanliness and organization of store facilities to ensure safety standards.
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
  • Returned unwanted items to correct store locations and restocked shelves.
  • Supported cashier operations by efficiently retrieving shopping carts and baskets for customer use.
  • Cleaned and dried soiled and wet carts.
  • Collaborated with team members to maintain a well-organized and efficient work area.
  • Upheld high standards of professionalism while interacting with customers, coworkers, and supervisors alike.
  • Addressed customer complaints in a friendly and helpful manner to restore satisfaction and loyalty.
  • Stocked shelves and replenished inventory to support store operations.

Sales Clerk

Goodwill Store
06.2014 - 07.2016
  • Provided exceptional customer service by assisting shoppers with product inquiries and purchases.
  • Sorted through donations, deciding which items are acceptable and which items need to be disposed of.
  • Priced items appropriately and stocked shelves
  • Organized merchandise displays to enhance store appearance and promote sales opportunities.
  • Collaborated with team members to create a welcoming environment for all customers.
  • Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
  • Kept front check out area clean and organized for efficient service.
  • Demonstrated strong communication skills while interacting with diverse clients, building rapport that facilitated successful transactions.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Education

High School Diploma -

Saratoga High School
20300 Herriman Ave, Saratoga CA, 95070
06-2010

Skills

  • Positive attitude
  • Strong work ethic
  • Customer service
  • Outgoing and friendly
  • Bagging proficiency
  • Teamwork and collaboration
  • Safety awareness
  • Cleaning procedures
  • Professional appearance
  • Price checking
  • Dependable and reliable
  • Shopping cart collection

Timeline

Courtesy Clerk

Safeway
01.2018 - 01.2025

Sales Clerk

Goodwill Store
06.2014 - 07.2016

High School Diploma -

Saratoga High School