Helen Weir
Los Gatos,California
Summary
Reliable and outgoing individual with over six years of experience in customer-focused roles. Proven ability to assist customers effectively while ensuring store cleanliness and organization, consistently contributing to a positive shopping experience.
Overview
11
11
years of professional experience
Work History
Courtesy Clerk
Safeway
1500 Pollard Rd, Los Gatos CA 95032
01.2018 - 01.2025
- Assisted customers with inquiries and product location to enhance shopping experience.
- Maintained cleanliness and organization of store facilities to ensure safety standards.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
- Returned unwanted items to correct store locations and restocked shelves.
- Supported cashier operations by efficiently retrieving shopping carts and baskets for customer use.
- Cleaned and dried soiled and wet carts.
- Collaborated with team members to maintain a well-organized and efficient work area.
- Upheld high standards of professionalism while interacting with customers, coworkers, and supervisors alike.
- Addressed customer complaints in a friendly and helpful manner to restore satisfaction and loyalty.
- Stocked shelves and replenished inventory to support store operations.
Sales Clerk
Goodwill Store
1550 41st Avenue, Capitola Ca 95010
06.2014 - 07.2016
- Provided exceptional customer service by assisting shoppers with product inquiries and purchases.
- Sorted through donations, deciding which items are acceptable and which items need to be disposed of.
- Priced items appropriately and stocked shelves
- Organized merchandise displays to enhance store appearance and promote sales opportunities.
- Collaborated with team members to create a welcoming environment for all customers.
- Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
- Kept front check out area clean and organized for efficient service.
- Demonstrated strong communication skills while interacting with diverse clients, building rapport that facilitated successful transactions.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Education
High School Diploma -
Saratoga High School
20300 Herriman Ave, Saratoga CA, 9507006-2010
Skills
- Positive attitude
- Strong work ethic
- Customer service
- Outgoing and friendly
- Bagging proficiency
- Teamwork and collaboration
- Safety awareness
- Cleaning procedures
- Professional appearance
- Price checking
- Dependable and reliable
- Shopping cart collection
Timeline
Courtesy Clerk
Safeway
01.2018 - 01.2025
Sales Clerk
Goodwill Store
06.2014 - 07.2016
High School Diploma -
Saratoga High School