Helen Zaldívar
Kissimmee,FL
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
3
3
years of professional experience
Work History
Cashier
Panda Express
Kissimmee
05.2025 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with menu selections and special requests.
- Maintained cleanliness and organization of the front counter area.
- Handled cash, credit, and gift card transactions accurately.
- Collaborated with team members to ensure smooth operations during peak hours.
- Provided exceptional customer service by addressing inquiries and concerns promptly.
- Balanced cash drawer at the end of each shift for accuracy.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Trained new cashiers on register operations and customer service standards.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Cashier
Panda Express
Odessa, Texas
03.2023 - 04.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with menu selections and special requests.
- Maintained cleanliness and organization of the front counter area.
- Handled cash, credit, and gift card transactions accurately.
- Collaborated with team members to ensure smooth operations during peak hours.
- Provided exceptional customer service by addressing inquiries and concerns promptly.
- Balanced cash drawer at the end of each shift for accuracy.
- Trained new cashiers on register operations and customer service standards.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Collected payments and provided accurate change.
Education
Luis Urquiza IPVC
Las Tunas, Cuba Skills
- Point-of-sale systems
- Cash handling
- Customer interaction
- Transaction processing
- Inventory management
- Customer service
- Team collaboration
- Payment reconciliation
- Staff training
- Communication skills
- Time management
- Active listening
- Online orders preparation
- Professionalism and courtesy
- Work ethic and integrity
- Customer service excellence
- Credit and cash transactions
Languages
English
Full Professional
A1
Spanish
Native/ Bilingual
A1
Timeline
Cashier
Panda Express
05.2025 - Current
Cashier
Panda Express
03.2023 - 04.2025
Luis Urquiza IPVC