Helena Burdumi
Ellenton,FL
Summary
Dynamic hospitality worker with a focus on customer satisfaction and teamwork. Skilled in maintaining cleanliness and adhering to safety protocols, contributing to a seamless service experience and operational efficiency.
Overview
10
10
years of professional experience
Work History
Hospitality Worker
Self-employeed
Tampa, FL
02.2021 - Current
- Provided exceptional customer service to enhance guest experiences and satisfaction.
- Managed daily operations, ensuring smooth workflow and efficient service delivery.
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Reduced risks by maintaining clean and organized work environment.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
- Processed payments with focus on accuracy and correct cash-handling procedures.
- Handled guest complaints professionally, resolving issues quickly to promote positive experiences.
Commercial Electrician Apprentice
West Side Hammer Electric
Bethlehem, PA
08.2016 - 10.2019
- Installed electrical wiring and fixtures under supervision, ensuring compliance with safety standards.
- Assisted in troubleshooting electrical systems to identify and resolve issues efficiently.
- Collaborated with senior electricians to execute residential and commercial wiring projects.
- Maintained tools and equipment, ensuring readiness for daily tasks and adherence to safety protocols.
- Learned to read blueprints and technical diagrams for accurate implementation of electrical layouts.
- Demonstrated strong problem-solving skills while troubleshooting complex electrical issues under tight deadlines.
- Developed strong professional relationships with clients by communicating effectively about project progress and addressing concerns promptly.
Education
High School Diploma -
Bethlehem Area Vocational-Technical School
Bethlehem, PA06-2016
High School Diploma -
Saucon Valley High School
Bethlehem, PA06-2016
Skills
- Health code compliance
- Cash handling
- Multitasking Abilities
- Safe alcohol service
- Customer service
- Teamwork and collaboration
- Excellent communication
Accomplishments
- Achieved [Result] through effectively helping with [Task].
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Languages
English
Native or Bilingual
Danish
Limited Working
Timeline
Hospitality Worker
Self-employeed
02.2021 - Current
Commercial Electrician Apprentice
West Side Hammer Electric
08.2016 - 10.2019
High School Diploma -
Bethlehem Area Vocational-Technical School
High School Diploma -
Saucon Valley High School