Helena Cano
El Paso,TX
Summary
Dynamic barista and team lead dedicated to enhancing customer satisfaction through high-quality service and efficient operations. Successfully managed staff schedules and inventory, ensuring seamless daily operations. Skilled in cash handling and fostering positive customer relationships in busy settings.
Overview
2
2
Languages
2
2
Certifications
4
4
years of professional experience
Work History
Team Lead Barista
The Coffee Spot
El Paso, Texas
06.2025 - Current
- Provided exceptional customer service by engaging with patrons daily.
- Handled cash transactions efficiently during peak hours to ensure operational continuity.
- Developed weekly schedules to optimize staff coverage and productivity.
- Managed inventory by restocking supplies and maintaining accurate itemization.
- Established standard operating procedures for daily cleaning tasks among employees.
Barista
2Ten Coffee Roasters
El Paso, TX
04.2024 - 03.2025
- Crafted and served high-quality drinks, ensuring customer satisfaction and loyalty
- Greeted and served customers, fostering positive experiences and repeat business
- Upheld cleanliness and sanitation standards, contributing to a safe and welcoming environment
- Prepared backup supplies to ensure readiness for the following day's operations.
- Performed daily closing tasks and ensured store security at closing time.
Sales Associate
Sunglass Express
El Paso, TX
08.2023 - 10.2023
- Guided customers in product selection, sizing, and styling to create personalized shopping experiences
- Processed customer purchases and managed sales transactions to facilitate efficient checkout
- Organized and labeled inventory items for quick retrieval, enhancing overall store efficiency
Seasonal Sales Associate
Aeropostal
El Paso, TX
11.2022 - 01.2023
- Greeted customers warmly and provided assistance in product selection
- Assisted customers in locating desired products, sizes, and styles to fulfill needs
- Ensured a tidy sales area to enhance customer shopping experience
Education
High School Diploma -
Coronado High School
El Paso, TX06.2023
Some College (No Degree) - Psychology
El Paso Community College
El Paso, TX03-2026
Skills
- Beverage preparation and knowledge
- Customer service excellence
- Cash and food handling
- Inventory management
- Scheduling
- Time management
Certification
Food Handlers
Languages
English
Native/ Bilingual
Spanish
Professional Working
References
References available upon request.
Timeline
Team Lead Barista
The Coffee Spot
06.2025 - Current
Barista
2Ten Coffee Roasters
04.2024 - 03.2025
Sales Associate
Sunglass Express
08.2023 - 10.2023
Seasonal Sales Associate
Aeropostal
11.2022 - 01.2023
High School Diploma -
Coronado High School
Some College (No Degree) - Psychology
El Paso Community College