Helena Kelly
Morristown
Summary
An ambitious student at the University of Rhode Island, currently pursuing a B.A. in Psychology. Excelled in roles requiring exceptional communication, multitasking, and problem-solving skills. Proven track record of enhancing public safety and streamlining operations, significantly improving customer satisfaction and operational efficiency.
Overview
2
2
years of professional experience
Work History
Lifeguard/Swim Instructor
Tamarack Day Camp
06.2024 - 08.2024
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of campers in and around swimming pool.
- Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
Hostess
Rods Steak & Seafood Grille
05.2023 - 01.2024
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
Dog Walker
Wagging Tails
05.2023 - 08.2023
- Cleaned up after dogs and properly disposed of waste to keep community clean and free of potential hazards.
- Provided dogs with exercise and fresh air to promote dog health.
- Led dogs away from hazards, obstacles, and other animals to protect safety.
- Fed, walked, and cared for dogs during owners' absences and out-of-town trips.
Intern
Coyne PR
04.2022 - 06.2022
- Assisted in planning business retreat for product line influencers.
- Promoted social media presence for clients helping them grow their following
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Education
Psychology
University of Rhode Island
Kingston, RI05-2026
High School Diploma -
Morristown Beard School
Morristown06-2022
Skills
- Strong communicator
- Effective problem-solver
- Certified in CPR/AED
- Multitasking
- Leadership qualities
- Record keeping
- Public safety
Timeline
Lifeguard/Swim Instructor
Tamarack Day Camp
06.2024 - 08.2024
Hostess
Rods Steak & Seafood Grille
05.2023 - 01.2024
Dog Walker
Wagging Tails
05.2023 - 08.2023
Intern
Coyne PR
04.2022 - 06.2022
Psychology
University of Rhode Island
High School Diploma -
Morristown Beard School
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