Helena Mackis
Summary
Dynamic professional with a proven track record in customer service at Beachhut Deli, excelling in problem-solving and teamwork. Recognized for enhancing client satisfaction and retention as a Spa Consultant at California Sun. Skilled in cash handling and committed to maintaining a clean, organized environment to promote efficiency and safety.
Overview
3
3
years of professional experience
Work History
Team Member
Beachhut Deli
Sacramento, CA
07.2024 - 05.2025
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Collaborated with team members to maintain cleanliness and organization in the work area.
- Assisted in inventory management, ensuring accurate stock levels and timely restocking.
- Operated point-of-sale systems, processing transactions swiftly and accurately.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Spa Consultant
California Sun
Sacramento, CA
09.2022 - 06.2024
- Provided client consultations on spa services, enhancing customer satisfaction and retention.
- Executed daily operations, ensuring seamless service delivery in a high-volume environment.
- Assisted in developing promotional strategies for spa treatments, increasing clientele engagement.
- Maintained cleanliness and organization of treatment areas, promoting a welcoming atmosphere.
- Educated clients on product usage and benefits, improving overall service experience.
Education
Business Administration
De Anza College
Cupertino, CASkills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
Timeline
Team Member
Beachhut Deli
07.2024 - 05.2025
Spa Consultant
California Sun
09.2022 - 06.2024
Business Administration
De Anza College