Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Helena Patsey

Mart Anthony's
Chicago,IL
1
Certification
5
years of professional experience

Proficient at enhancing customer experiences at Mart Anthony's, I excel in multitasking and maintaining exceptional cleanliness, crucial in high-volume dining environments. My proactive approach and ability to collaborate with teams have significantly improved seating efficiency and dining flow, showcasing my customer service prowess and organizational skills.

Work History

Babysitter

3 Years 4 Months
Chicago Families | 06.2023 - Current
  • Supervised children's activities ensuring safety and engagement.
  • Prepared and served nutritious meals aligned with dietary needs.
  • Assisted with homework and educational activities promoting learning.
  • Implemented daily routines fostering consistency and stability.
  • Only babysit in the summertime in order to prioritize other jobs and work
  • Managed multiple children simultaneously, prioritizing tasks efficiently.
  • Maintained a clean and organized environment promoting health standards.
  • Communicated positively with children and guardians.

Back Desk Receptionist

4 Years 7 Months
Mart Anthony's | 03.2022 - Current
  • Collaborated with team members to deliver exceptional customer service and swiftly resolve issues, enhancing customer satisfaction.
  • Took customer orders efficiently at the counter. and answered questions about the menu
  • Guided customers to navigate the website for reservations. to book reservation and private parties
  • Too customers orders and answered questions about the menu

RESTAURANT HOSTESS

4 Years 7 Months
Mart Anthony's | 03.2022 - Current
  • Supported servers and bussers through high-volume shifts with food running and table clearing.
  • Greeted customers promptly and courteously upon their arrival to the restaurant.
  • Monitored restaurant activity to determine seating and dining flow.

RESTAURANT BUSSER

4 Years 7 Months
Mart Anthony's | 03.2022 - Current
  • Performed side work duties including sweeping floors, stocking glasses, refilling condiment containers.
  • Removed plates and glasses from tables after meals.
  • Cleaned spills promptly to prevent slips and falls in the restaurant.

Education

HIGH SCHOOL DIPLOMA

Roald Amundsen High School | Chicago | 05-2024

Skills

Cleanliness and hygiene
Child safety protocols
Team collaboration
Multitasking
Child development
Child development strategies
Active learning
Problem-solving
Patience and empathy

Certification

Food Handler License

Timeline

Babysitter

Chicago Families
06.2023 - CurrentRead More

Back Desk Receptionist

Mart Anthony's
03.2022 - CurrentRead More

RESTAURANT HOSTESS

Mart Anthony's
03.2022 - CurrentRead More

RESTAURANT BUSSER

Mart Anthony's
03.2022 - CurrentRead More

Roald Amundsen High School

HIGH SCHOOL DIPLOMA
Read More
Helena Patsey