Helena Warren

• Received daily delivery instructions and route assignments from dispatch.
• Ensured accurate completion of all paperwork associated with deliveries.
• Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
• Loaded, secured, and unloaded cargo in a safe and timely manner.

Handled inbound and outbound callsI assisted customers with planning out trips, providing travel guides and travel information, assisted with booking car rental, hotels and tickets for special attractions. I also assisted customers with international drivers permits and getting passport pictures assisting customers with upgrades or downgrade to memberships.
Reason for leaving: Had no assistance, not a team oriented job.

• Handle incoming calls, assist with filing claims, give correct account information, advise customers of claim status, assist with technical issues

• Assist customers with warm and professional attitude, handle outbound calls, assist with filing claims, advise customers of claim status, assist with making payments, assist with technical support duties

• Assist customers with warm and professional attitude, handle emails, inbound calls, and outbound calls, monitor claims and physician-related services, assist with technical support duties, manage customer accounts, handle billing issues and order inquiries

• Handle 10-15 tables daily, take food and drink orders, serve meals, maintain a clean work area, manage cash, check, credit orders, clear tables, check on guests frequently, welcome guests as they arrive, work at a restaurant, prepare breakfast, lunch, and dinner

• Assist customers with warm and professional attitude, handle outbound calls, assist customers with knowing their account status, help lower monthly payments, assist with making and postponing payments

• Provide assistance to clients, answer phone and assist customers with changes, maintain up-to-date knowledge of customer accounts, explain products and benefits, confirm payments, refunds, etc.

• Greet patients, check in patients for appointments, screen and direct calls, direct visitors and take messages, contact patients, answer patient questions, make appointments, verify insurance and copayments, input patient information, make copies and scan documents, prepare financial reports, maintain office records

• Attend to children 12-18 months, help them learn sign language, ABC, 123, keep them well fed, ensure they have nap time, take them outside for recess