Summary
Overview
Work History
Education
Skills
Timeline
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Helena Wartenburg

New Orleans,LA

Summary

I am a professional bartender with extensive knowledge of spirits and craft cocktails.

I am friendly, open and committed to building customer base by providing positive service experience.

I am also a dedicated personal assistant with extensive experience in multiple industries.

I maintain a professional appearance and demeanor and expertly complete assigned tasks with focus on quality.

I am dependable and a quick-learning team player with effective communication and organization skills.

Overview

4
4
years of professional experience

Work History

Personal Assistant

Katie Rhoden
01.2023 - 04.2024
  • Oversaw personal and professional calendars and coordinated appointments for future clients.
  • Traveled across the US for tattoo conventions and coordinated clients and appointments.
  • Kept detailed track of shop maintenance, inventory and scheduling.
  • Served as point of contact between clients and Ms. Rhoden.
  • Managed complex calendar coordination across multiple time zones for seamless client scheduling.
  • Monitored expenses closely, maintaining an organized filing system for easy access to financial records.

Bartender

Cats Meow 2
05.2022 - 12.2022
  • Served high customer volumes during carnival season, football season, weekends and holidays.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in great conversation.

Bartender

Pourhouse At Bourbon
10.2021 - 05.2022
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.

Bartender

Market Cafe
05.2020 - 10.2021
  • Served high customer volumes during special events, nights, and weekends.
  • Participated in promotional events, representing the establishment positively while showcasing signature cocktails.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.


Education

High School Diploma -

Bonnabel
Metairie, LA
05.2017

Skills

  • Excellent Multitasking and Organizational Skills
  • Strong attention to Detail
  • Creative and Outgoing Personality
  • Highly reliable
  • Clear and effective communication
  • Patience and Tolerance
  • Positive Attitude No Matter the Circumstance
  • Goal Oriented

Timeline

Personal Assistant

Katie Rhoden
01.2023 - 04.2024

Bartender

Cats Meow 2
05.2022 - 12.2022

Bartender

Pourhouse At Bourbon
10.2021 - 05.2022

Bartender

Market Cafe
05.2020 - 10.2021

High School Diploma -

Bonnabel

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Helena Wartenburg