Helena Whitten
Nashville,TN
Summary
Dedicated Medical Assistant with experience at Meharry Medical College Clinic, skilled in medical terminology and phlebotomy. Proven ability to enhance patient care through effective communication and critical thinking. Bilingual I speak Spanish so a great translator if i say so myself! I am committed to maintaining accurate medical records while fostering a friendly, positive environment for patients.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Meharry Medical College Pediatrics Clinic
Oyalanca Onadeko
02.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Collaborated with parents to discuss children's progress and address concerns effectively.
- Proven ability to learn quickly and adapt to new situations.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Packaged and shipped specimens to central lab daily.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
Medical Assistant
Faith Family Medical Clinic
02.2024 - 02.2025
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Registered new patients into practice management software program accurately entering demographic information.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Administered injections, medications and treatments as directed by the physician.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Certified Patient Care Technician
Vanderbilt Medical Center
03.2022 - 02.2024
- Verified patients' insurance and payment methods during admissions or check-in processes.
- Answered incoming calls in a professional manner.
- Kept patient appointments on schedule by notifying providers of patients' arrival and reviewing service delivery compared to schedule.
- Processed patient co-pays, deductibles, and other payments, ensuring accurate financial records.
- Scanned completed forms, identification and insurance cards, maintaining patient documents folder.
- Educated patients and families on health conditions, treatment options, and post-discharge care.
- Maintained accurate patient records in electronic health systems, ensuring compliance with regulations.
- Trained new staff on procedures, safety protocols, and best practices in patient care delivery.
Education
Some College (No Degree) - Child Development
Middle Tennessee State University
Murfreesboro, TNMedical Assistant
Fortis College
Nashville, TN08-2024
Skills
- Medical terminology
- Bilingual
- Communication skills
- CPR
- Updating medical records
- Phlebotomy
- Vital signs monitoring
- Critical thinking
- Medical charting
- Friendly, positive attitude
- Customer service
- Teamwork and collaboration
Certification
Medical Assistant Certified
Languages
Spanish
Native or Bilingual
Timeline
Meharry Medical College Pediatrics Clinic
Oyalanca Onadeko
02.2025 - Current
Medical Assistant
Faith Family Medical Clinic
02.2024 - 02.2025
Certified Patient Care Technician
Vanderbilt Medical Center
03.2022 - 02.2024
Medical Assistant
Fortis College
Some College (No Degree) - Child Development
Middle Tennessee State University
References
Olyinka Onadeko - MD more than 30 years (615-973-8940)
Rivera - Clinical Manager at Vanderbilt Imaging services (615)-720-5298
Ana Solis - Clinical Manager at Faith Family (615)-495-5726