Helena Woodard
Union City,GA
Overview
18
18
years of professional experience
Work History
Store Manager
Dollar General Store
Newnan , GA
11.2005 - Current
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Ensured compliance with safety regulations and company policies.
- Analyzed financial data to identify areas of improvement.
- Maintained accurate records of employee performance reviews.
- Created weekly work schedules for store personnel.
- Managed daily banking activities such as deposits and withdrawals.
- Identified opportunities for cost savings through waste reduction initiatives.
- Prepared monthly reports on sales figures, expenses, profits.
- Developed relationships with suppliers to negotiate better prices.
- Planned special promotions or discounts based on market trends.
- Trained and mentored associates to teach daily tasks and procedures.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
Education
Medical Asistant -
Advanced Career Tech
Riverdale, GA10.1998
Skills
- Promotional Planning
- Team Development
- Operational Budgeting
- Loss Prevention
- Budget Administration
- Employee Training
- Supply Ordering
- Payroll Management
- Sales Expertise
Timeline
Store Manager
Dollar General Store
11.2005 - Current
Medical Asistant -
Advanced Career Tech