Helena Woodard

Dollar General Store

Newnan , GA

11.2005 - Current

Conducted daily store operations, including opening and closing procedures and cash handling.
Monitored inventory levels and placed orders to restock shelves.
Developed strategies to maximize sales and profitability.
Established customer service standards and monitored staff compliance.
Resolved customer complaints in a timely manner.
Recruited, trained and supervised new employees.
Ensured compliance with safety regulations and company policies.
Analyzed financial data to identify areas of improvement.
Maintained accurate records of employee performance reviews.
Created weekly work schedules for store personnel.
Managed daily banking activities such as deposits and withdrawals.
Identified opportunities for cost savings through waste reduction initiatives.
Prepared monthly reports on sales figures, expenses, profits.
Developed relationships with suppliers to negotiate better prices.
Planned special promotions or discounts based on market trends.
Trained and mentored associates to teach daily tasks and procedures.
Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.