Helen B. Arroyo Vazquez
Chicago,IL
Summary
Experienced Motor Truck Driver Foreman with a strong focus on DOT compliance, safe driving practices, and excellent communication. Proven ability to coordinate operations and train teams to maintain high safety standards. Excellent Customer Service skills. Experience in Snow removal programs.
Overview
20
20
years of professional experience
Work History
Motor Truck Driver Foreman
City of Chicago Dept Streets &Sanitation
3812 S. Iron St
12.2025 - Current
- Collaborated with sanitation crew to coordinate waste collection schedules and procedures.
- Reported any mechanical issues or hazards immediately to maintain operational integrity.
- Maintained accurate records of service routes, materials collected, and vehicle usage.
- Assisted in training new drivers on safety protocols and operational guidelines.
- Handled emergency situations calmly while quickly contacting appropriate support personnel when necessary.
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Answered roadside assistance calls for tows and other vehicle support.
- Supervised daily operations of sanitation teams to ensure compliance with city regulations.
Equipment Dispatcher
City of Chicago Dept of Aviation
10000 W. Montrose Ave
05.2022 - 02.2025
- Utilized advanced dispatch software to track vehicle locations and optimize resource allocation.
- Monitored real-time flight schedules and updated stakeholders on changes impacting operations.
- Implemented process improvements that enhanced response times for service requests across departments.
- Coordinated communication between airport operations and emergency services to ensure timely responses.
- Trained new dispatch staff on procedures, systems, and safety protocols to ensure operational efficiency.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
Motor Truck Driver
City of Chicago Dept of Aviation
6201 S. Laramie
10.2006 - 05.2022
- Operated various truck models for safe transport of cargo and personnel across airport facilities, snow removal.
- Assisted in training new drivers on company procedures, safety protocols, and route optimization strategies.
- Conducted pre-trip inspections to identify potential issues with vehicles before beginning daily routes.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with city regulations.
- Loaded and unloaded cargo efficiently while adhering to safety protocols and guidelines.
- Coordinated with airport operations teams to optimize delivery schedules and minimize delays.
Education
Associate of Applied Science - Criminal Justice
Richard J Daley College
7500 S. Pulaski Rd05-2005
Skills
- Defensive driving
- DOT compliance
- Safe driving practices
- Vehicle inspection
- Operational leadership
- Client relations
- GPS navigation
- Hazardous materials endorsement
- Time management
- Customer service
- Excellent communication
- Team coordination
Timeline
Motor Truck Driver Foreman
City of Chicago Dept Streets &Sanitation
12.2025 - Current
Equipment Dispatcher
City of Chicago Dept of Aviation
05.2022 - 02.2025
Motor Truck Driver
City of Chicago Dept of Aviation
10.2006 - 05.2022
Associate of Applied Science - Criminal Justice
Richard J Daley College