Language
HELENE DEERE
Council Bluffs,IA
Summary
Recent college graduate with a Bachelor's degree in Sociology, graduated magna cum laude, and a diverse background in customer service and other people-focused roles. Strong communicator who is comfortable working independently, collaborating with a team, and adapting to new environments and responsibilities. Brings strong organization, problem-solving, and time-management skills along with a dependable work ethic and ability to learn quickly. Eager to contribute a positive attitude, strong work ethic, and willingness to learn in a new role.
Overview
1
1
2
2
Certifications
6
6
years of professional experience
Education
Bachelor of Arts (B.A.) - Sociology
Southern Illinois University
Carbondale05.2026
High School Diploma - undefined
Herrin High School
05.2022
Work History
DoorDash Driver
DoorDash
Herrin, IL
01.2025 - 03.2026
- Managed 100+ deliveries weekly
- Platinum status
- Maintained a 5-star customer rating
- Delivered 100% of orders on time with a 100% completion rate
Lifeguard
Harrison Bruce Aquatic Center
Herrin, IL
05.2021 - 08.2024
- Remained alert and vigilant at all times while on duty observing swimmers closely for signs of distress or danger.
- Responded quickly and effectively to emergencies.
- Conducted routine checks of safety equipment and provided patron assistance.
- Administered CPR, first aid, AED when necessary.
- Attended regularly scheduled staff meetings and trainings.
- Provided assistance to patrons with special needs or disabilities.
Crew Member
Taco Bell
Herrin, IL
08.2021 - 05.2022
- Provided customer service by taking orders, answering questions, and resolving concerns.
- Managed inventory by restocking supplies.
- Operated cash registers, processed payments, and handled transactions accurately.
Crew Member
McDonald's
Herrin, IL
09.2020 - 03.2021
- Collaborated with team members to ensure smooth operations during peak hours and high-volume periods.
- Operated cash registers, processed payments, and handled transactions accurately.
Pet Store Associate
Fish Tales Pottery and Pets
Herrin, IL
02.2020 - 07.2020
- Provided daily care for animals by feeding, monitoring their well-being, and maintaining clean enclosures.
- Cleaned and sanitized kennels, dishes, toys, and animal care equipment to ensure a safe and healthy environment.
- Maintained store cleanliness by restocking shelves, vacuuming floors, and removing debris.
- Performed daily opening and closing procedures including counting money, balancing drawers, organizing supplies.
Skills
- Customer service and engagement
- Team collaboration
- Time management
- Safety protocols and first aid
- Crisis response
- Multitasking and problem solving
- Cash handling
- Diversity awareness
Certification
CPR/AED and First Aid Certification, Certified lifeguard (American Red Cross)
LANGUAGES
English
Fluent