Abigail Ponce

• Delivered food to customers promptly and efficiently.
• Confirmed orders and provided updates to customers, ensuring clear communication and customer satisfaction.
• Navigated routes using GPS to deliver food efficiently and meet customer expectations.

• Selected and gathered groceries to fulfill customer orders accurately.
• Confirmed order details and preferences with customers to ensure satisfaction.
• Navigated stores to locate items quickly and minimize shopping time.

Waitress | The Hacienda at Georgetown Retirement Community
Georgetown, Texas

• Provided exceptional dining service to residents in a professional and compassionate manner.
• Assisted residents with meal selections and ensured a positive dining experience.
• Took food and beverage orders accurately while accommodating dietary restrictions and special requests.
• Managed multiple tables and responsibilities in a fast-paced environment while maintaining attention to detail.
• Collaborated with kitchen staff and fellow team members to ensure efficient meal service.
• Demonstrated patience, empathy, and attentiveness when assisting elderly residents.
• Developed strong interpersonal and communication skills while interacting with diverse residents and families.
• Resolved resident concerns promptly and professionally.
• Maintained cleanliness and organization of dining areas in accordance with health and safety standards.
• Set up and broke down dining areas for meals, special events, and community gatherings.