Summary
Skills
Certification
Work History
Education
Generic

Helene Rudolph

Certified Scrum Master
Henderson,NV

Summary

Certified Scrum Master with definitive leadership qualities and strong critical thinking and decision making skills. Expert in creating process and getting to order from chaos. Highly focused on team health to allow for individual empowerment and exceptional results.

Skills

  • Superior skills looking at the big picture and breaking it down into focused tasks to create the desired results
  • Expert in creating process that serves as a foundation
  • Exceptional in documentation
  • Highly focused on integrating team members strengths to create optimal results while giving each opportunities to improve and grow
  • Expert Facilitator and Planner with a proven track record of improving productivity
  • Solid communicator who knows the value of listening
  • Agile work process
  • Creator of order from chaos.

Certification

Certified Scrum Master

Work History

Scrum Master

Fidelity Investments
Henderson, NV
06.2018 - Current
  • Successfully facilitated merging of 2 parallel teams through to create one overarching Design System team responsible for increase in productivity of more than 400% and average adoption rate of 20% month over month
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
  • Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload.
  • Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track.
  • Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
  • Worked to standardize JIRA subtasks for consistent and complete work processes.
  • Contributed to Story Writing process as well as creation of team Definition of Ready and Definition of Done.
  • Expert in creating solution driven process to empower team members to do their best work.

Principal Web Developer

Fidelity Investments
Boston, MA
04.2010 - 06.2018
  • Managed NetBenefits and Plan Sponsor Webstation demo tools utilized for Fidelity Institutional Sales associates and internal training.
  • Developed and maintained sales demos that simulate NetBenefits and PSW applications.
  • Oversaw project queue that monitors updates to NetBenefits and PSW applications to determine what additions and changes must be implemented in a timely fashion.
  • Develop tools that assist sales associates to customize demo application for specific use, greatly improving demo efficiency and reducing demo cost by $250k annually
  • Created and maintained status monitoring application using SQL and ASP
  • Provided extremely high quality customer satisfaction to the sales team.
  • Assisted in maintaining NT and Unix servers
  • Acted as liaison between business sponsors, sales associates and prototyping team to coordinate demo best practices.
  • Documented all demo and related practices and procedures for developer’s forum.

Senior Web Developer

Fidelity Investments
Boston, MA
04.2000 - 04.2010
  • Provided front-end website development for Fidelity Investments Institutional teams
  • Coded websites using HTML, CSS, JavaScript and jQuery languages.
  • Converted images to website components.
  • Planned website development, converting mockups into usable web presence with HTML, JavaScript, AJAX and JSON coding.

Proprietor and Webmaster

TripleMoon, Inc
Boston, MA
01.1997 - 12.2004
  • Created and maintained e-commerce catalog and networking site catering to the Metaphysical community.
  • Designed and coded 500+ page website including all front end code, back end scripting, images and server setup.
  • Established marketing and advertising programs that included web ads, subscription newsletters, online contests and free eCards to increase regular site traffic
  • Forward thinking in developing an online community atmosphere through the use of message boards, chat rooms, and online classes in the infancy of the concept.
  • Managed staff of 10
  • Winner of 2003 Coalition of Visionary Retailers Award for Best Website

Education

Bachelor of Science - Sociology

Boston University
Boston, MA

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Helene RudolphCertified Scrum Master