Summary
Overview
Work History
Education
Skills
Timeline
Generic

Helene Williams

Baltimore,MD

Summary

Proven track record of enhancing operational quality and team efficiency through strategic planning and process improvement. Skilled in organizational leadership and budgeting, I excel in fostering teamwork and collaboration, achieving significant advancements in organizational development and operational excellence.

Overview

5
5
years of professional experience

Work History

Chief Operations Officer

Datum Services LLC
03.2024 - Current
  • Support business growth through strategic planning and process development.
  • Oversee day-to-day operations to keep organization running smoothly while meeting business goals.
  • Streamline operations by implementing process improvements and optimizing resource allocation.


Operations Manager

Colbert Matz Rosenfelt LLC
12.2019 - 02.2024
  • Analyzed company systems and oversaw integration of new system platforms.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Analyzed and reported on key performance metrics to senior management.
  • Directed initiatives to improve work environment, company culture or overall business strategy.
  • Managed Billing and Financial Reporting.

Education

Bachelor of Science -

University of Maryland - College Park
College Park, MD
05.1989

Skills

  • Organizational Leadership
  • Operational Excellence
  • Organizational Development
  • Teamwork and Collaboration
  • General management and administration
  • Team Bonding
  • Budgeting and finance
  • Planning and execution
  • Process Improvement
  • Cross-Functional Teamwork
  • Organizational Skills

Timeline

Chief Operations Officer

Datum Services LLC
03.2024 - Current

Operations Manager

Colbert Matz Rosenfelt LLC
12.2019 - 02.2024

Bachelor of Science -

University of Maryland - College Park
Helene Williams