Helen Lorraine Cortez

Work History

Salice America

Rancho Cucamonga, CA

03.2023 - 02.2024

Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Excellent communication skills, both verbal and written.
Paid attention to detail while completing assignments.
Developed and maintained courteous and effective working relationships.
Demonstrated strong organizational and time management skills while managing multiple projects.
Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
Processed invoices and order forms for goods received and shipped for proof of transactions.
Reviewed order data to verify transactions and shipping dates.
Verified transactions, product orders and shipping dates and entered information into databases and reports.
Expedited delivery times by collaborating closely with carriers to schedule timely pickups and drop-offs for shipments.
Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Communicated with vendors and suppliers to verify timely delivery of goods.
Inspected incoming and outgoing shipments to identify discrepancies with records.
Sorted and delivered materials to different work areas and staff.
Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.

Dds

08.2014 - 10.2017

Directed team in maintenance of department stock levels and visually appealing look.
Kept department operating in line with management objectives by translating directions into actionable policies at employee level.
Supervised stock crew associates in daily replenishment, storage management and merchandising.
Inspected merchandise for quality, variety and safety against specifications.
Trained stock team in merchandising, storage management and customer service.
Coordinated assignments to keep workspaces clean and organized.

Amazon

10.2017 - 02.2022

Led small group sessions to help new hires and employees review and practice concepts.
Supported new hires and employee learning needs and provided individualized guidance to promote goal-achievement.
Assessed employees needs to determine appropriate level of required support In all department.
Supported employees in the use of technology to enhance their learning of job posOrion
Created, collected, and recorded data on employees progress to determine next steps for employees success.
Applied differentiated instruction strategies to meet individual student needs.
Developed and maintained positive, productive relationships with students and families.
Maintained clean, organized and professional work environment.
Worked with team to achieve sales goals for products.
Provided exceptional customer service to drive satisfaction.
Established and maintained positive relationships with employees and customers.
Communicated product value, quality, and style to educate and entice potential customers.
Maintained accurate records of promotional events and customer interactions.