Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Helen Onjale Graham
Open To Work

Helen Onjale Graham

Kankakee,IL

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Amazon Delivery Driver Warehouse AssociateSecurity OfficerForklift OperatorHVAC Technician

Work Type

Full TimePart Time

Location Preference

RemoteOn-Site
Location: Kankakee, IL, US
Open to relocation: Yes

Salary Range

45000/yr - 200000/yr

Summary

Skilled and versatile professional equipped to handle diverse tasks and responsibilities across various domains. Strong track record of delivering impactful results through adaptable problem-solving and effective team collaboration. Proficient in multitasking, resource management, and quick learning. Known for reliability, flexibility, and results-driven approach in dynamic environments.

Overview

15
15
years of professional experience
1
1
Certification

Work History

HVAC Technician

Plumbline Services
Centennial, CO
11.2024 - Current
  • Diagnosed and repaired HVAC systems to ensure optimal performance and energy efficiency.
  • Conducted routine maintenance and inspections to prevent system failures and extend equipment lifespan.
  • Collaborated with team members to troubleshoot complex HVAC issues, enhancing problem-solving capabilities.
  • Trained junior technicians on best practices for installation, repair, and safety protocols in HVAC operations.
  • Implemented process improvements that reduced service call response times, increasing customer satisfaction levels.
  • Managed inventory of parts and tools to streamline repair processes and minimize downtime during service calls.
  • Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.

Amazon Delivery Driver

Impact Logistics
Broomfield, CO
09.2024 - 11.2024
  • Delivered packages efficiently using GPS and route optimization software.
  • Ensured timely deliveries by managing schedules and coordinating with dispatch teams.
  • Conducted vehicle inspections to maintain safety standards and compliance regulations.
  • Trained new drivers on operational procedures and best practices for efficiency.
  • Streamlined package handling processes, contributing to overall operational effectiveness.
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.

Cable Installation Technician

TAK Communications
Memphis, TN
03.2024 - 08.2024
  • Installed and repaired cable systems in residential and commercial settings.
  • Conducted site surveys to assess installation requirements and customer needs.
  • Operated testing equipment to ensure signal quality and system functionality.
  • Collaborated with teams to troubleshoot issues and implement effective solutions.
  • Trained junior technicians on installation techniques and safety protocols.

Warehouse Associate

Amazon
Channahon, IL
12.2023 - 03.2024
  • Improved warehouse efficiency by streamlining inventory management processes.
  • Reduced order processing time through effective organization and prioritization of tasks.
  • Maintained a safe working environment by adhering to safety protocols and guidelines.
  • Assisted in reducing product damage by properly handling and storing materials.
  • Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.

Security Officer

Palamerican Security
Kankakee, IL
08.2023 - 12.2023
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.

Security Officer

Dsi Security
Elwood, IL
03.2023 - 08.2023
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.

Warehouse Lead

Ryder
Elwood, IL
06.2022 - 04.2023
  • Improved warehouse efficiency by implementing new inventory management systems and organizational strategies.
  • Streamlined order processing for faster turnaround times and increased customer satisfaction.
  • Reduced product damage during storage and transportation by enforcing proper handling techniques and safety protocols.
  • Enhanced employee productivity with comprehensive training programs and performance evaluations.
  • Increased accuracy in inventory tracking through meticulous record-keeping and routine audits.
  • Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.

Cashier

Gas N Wash
Bourbonnais, IL
10.2021 - 07.2022
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Security Officer

Allied Universal Security Services
Wilmington, IL
07.2020 - 01.2021
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Checked and verified photo identification prior to granting facility access.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.

HVAC Installer /Service Technician

Plumbline Services
Centennial, CO
10.2018 - 03.2020
  • Improved HVAC system efficiency by conducting thorough inspections and identifying areas requiring maintenance or repair.
  • Optimized customer satisfaction by promptly responding to service calls and accurately diagnosing issues with equipment.
  • Enhanced overall team productivity through effective communication and collaboration during installations and repairs.
  • Streamlined installation processes by properly preparing job sites, ensuring all necessary materials were on hand before beginning work.

Transportation Security Officer

Securitas Security Services USA
Denver, CO
08.2016 - 10.2018
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Maintained efficient flow of travelers through checkpoints by promptly and effectively performing necessary security procedures.
  • Prevented unauthorized access to restricted areas by verifying identification credentials and maintaining vigilant surveillance.

Aviation Support Equipment Technician

US Navy
Virginia Beach, VA
10.2011 - 04.2015
  • Enhanced equipment reliability by conducting comprehensive inspections and routine maintenance.
  • Improved team productivity with thorough training on equipment operation and safety protocols.
  • Supported aircraft launch and recovery operations, contributing to successful mission completion.
  • Collaborated with other technicians to troubleshoot complex issues and implement long-lasting solutions.

Education

Bachelor of Science - Audio Production

Full Sail University
Winter Park, FL

Associate of Applied Science - Electrical, Electronics Engineering Technologies

Kankakee Community College
Kankakee, IL
04.2025

No Degree - Ground Support Tech.

US Navy A School
Pensacola, FL
06.2012

High School Diploma -

Kankakee High School
Kankakee, IL
05.2010

Skills

Preventive Maintenance Procedures

Technical Documentation Understanding

Technical Troubleshooting

Electrical Safety

System Maintenance

OSHA Compliance

Customer Service

ID Verification

Emergency Response

Access Control

Warehouse Functions

Shipping and Receiving

Report writing

Incident reports

Safety and security procedures

Safety and security regulations

Attention to detail

Works Well Under Pressure

Multitasking and organization

Power Tools and Equipment

Written/Verbal communication

Installation and repair

Certification

Forklift Certification

Cherry Picker Certification

EPA Universal Certification

OSHA 30

CPR

Timeline

HVAC Technician

Plumbline Services
11.2024 - Current

Amazon Delivery Driver

Impact Logistics
09.2024 - 11.2024

Cable Installation Technician

TAK Communications
03.2024 - 08.2024

Warehouse Associate

Amazon
12.2023 - 03.2024

Security Officer

Palamerican Security
08.2023 - 12.2023

Security Officer

Dsi Security
03.2023 - 08.2023

Warehouse Lead

Ryder
06.2022 - 04.2023

Cashier

Gas N Wash
10.2021 - 07.2022

Security Officer

Allied Universal Security Services
07.2020 - 01.2021

HVAC Installer /Service Technician

Plumbline Services
10.2018 - 03.2020

Transportation Security Officer

Securitas Security Services USA
08.2016 - 10.2018

Aviation Support Equipment Technician

US Navy
10.2011 - 04.2015

Associate of Applied Science - Electrical, Electronics Engineering Technologies

Kankakee Community College

No Degree - Ground Support Tech.

US Navy A School

High School Diploma -

Kankakee High School

Bachelor of Science - Audio Production

Full Sail University

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