Jayce Brewton
Griffin
Summary
Detail-oriented U.S. Air Force Veteran and Health Informatics graduate with a strong background in technical diagnostics, systems troubleshooting, and compliance documentation. Proven ability to analyze complex issues while maintaining accurate records and performing technical troubleshooting in fast-paced environments. Extensive experience in mechanical and electrical diagnostics, workflow analysis, preventive maintenance, and operational support gained through military service and HVAC field operations. Strong communication, problem-solving, and organizational skills, along with a keen interest in healthcare systems, compliance, data analysis, administrative support, and federal service.
Overview
9
9
years of professional experience
1
1
Certification
Work History
HVAC Maintenance Technician
Hammond Services
Georgia
08.2025 - Current
- Diagnose residential HVAC system performance issues using technical measurements, system readings, and analytical troubleshooting techniques.
- Perform preventive maintenance, inspections, and operational testing on heating and cooling systems.
- Maintain detailed service documentation, inspection records, and maintenance reports to ensure operational accuracy and customer understanding.
- Interpret system performance data to identify deficiencies and recommend corrective actions.
- Troubleshoot electrical and mechanical system issues involving motors, capacitors, compressors, airflow systems, and refrigerant components.
- Communicate technical findings and repair recommendations to customers in a professional and understandable manner.
- Manage multiple daily assignments while maintaining safety standards, productivity, and customer service expectations.
- Utilize problem-solving and investigative techniques to identify root causes of equipment failures and performance concerns.
- Support operational efficiency by ensuring timely completion of maintenance and repair tasks.
Aerospace Ground Equipment Technician
United States Air Force
03.2017 - 06.2021
- Maintained and repaired mechanical, electrical, hydraulic, and pneumatic support equipment in accordance with military operational standards.
- Conducted inspections, diagnostics, troubleshooting, and preventive maintenance procedures in high-tempo operational environments.
- Utilized technical manuals, schematics, testing equipment, and maintenance documentation to identify and resolve system malfunctions.
- Documented maintenance actions, inspections, deficiencies, and corrective actions with strong attention to detail and compliance.
- Supported operational readiness through timely servicing and repair coordination of mission-critical support equipment.
- Performed equipment testing and analysis to verify operational functionality and safety compliance.
- Assisted in training personnel on maintenance procedures, equipment operation, and safety practices.
- Worked effectively in team-based environments while meeting strict operational timelines and performance expectations.
Security Manager
Allied Universal
Goldsboro, NC
06.2021 - 06.2024
- Developed and implemented security protocols to enhance operational safety and compliance.
- Conducted risk assessments to identify vulnerabilities and improve threat mitigation strategies.
- Trained staff on emergency response procedures and security awareness programs.
- Collaborated with local law enforcement to address security concerns and incidents effectively.
Warehouse Manager
Amazon
Goldsboro, NC
05.2021 - 12.2023
- Optimized inventory management processes to enhance accuracy and reduce discrepancies.
- Coordinated daily operations to ensure efficient workflow and timely order fulfillment.
- Implemented safety protocols, maintaining compliance with health and safety regulations.
- Trained new staff on operational procedures, improving onboarding efficiency and knowledge retention.
Truck Driver Laborer
Highway Transport Chemical
Atlanta, GA
01.2024 - 10.2025
- Operated commercial trucks for safe and timely delivery of hazardous materials.
- Adhered to all safety regulations and protocols to ensure compliance with industry standards.
- Inspected vehicles for mechanical issues and completed routine maintenance checks.
- Communicated with dispatch regarding routes, delays, and customer requests for improved service efficiency.
Education
Bachelor of Science - Health Informatics
Mercer University
Macon, Georgia01.2026
Skills
- Healthcare Informatics
- Technical Troubleshooting
- Systems Diagnostics
- Data Analysis
- Documentation & Reporting
- Customer Service
- Workflow Analysis
- Compliance Support
- Microsoft Office Suite
- Technical Communication
- Preventive Maintenance
- Problem Solving
- Time Management
- Database Concepts
- Healthcare Information Systems
- Records Management
- Team Collaboration
- Operational Support
- Mechanical & Electrical Systems
- Safety & Compliance
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Data Entry & Documentation
- Technical Reporting
- Electronic Record Systems
- System Diagnostics
- Preventive Maintenance Procedures
- Operational Analysis
- Confidentiality and HIPAA
- Safety procedures
- Wiring diagrams
- Incident reports
- Report writing
- Data quality assurance
Federal Employment Information
- U.S. Air Force Veteran
- Honorable Discharge
- 10-Point Veteran Preference Eligible
- 70% Service-Connected Disabled Veteran
- Eligible for 30% or More Disabled Veteran Hiring Authority
Accomplishments
- Graduated Magna Cum Laude from Mercer University with a Bachelor of Science in Health Informatics, maintaining a 3.8 GPA while balancing full-time employment and professional responsibilities.
- Inducted into Alpha Sigma Lambda in recognition of academic excellence, leadership, perseverance, and outstanding scholastic achievement as a nontraditional student.
- Demonstrated strong time management, discipline, and work ethic by successfully completing a rigorous academic program while maintaining employment and overcoming personal and physical challenges.
- Recognized for consistent academic performance, analytical thinking, attention to detail, and commitment to professional growth in healthcare information systems and data management.
- Developed strong foundations in healthcare informatics, database systems, healthcare compliance, data analytics, systems analysis, and healthcare operations through advanced coursework and applied learning.
- Proven ability to adapt, learn quickly, and perform effectively in high-responsibility environments through combined military service, technical field experience, and academic achievement.
Affiliations
- Active member of The National Society of Leadership and Success (NSLS), participating in leadership development, professional growth initiatives, and career advancement programs focused on communication, goal setting, and organizational leadership.
- Leveraged military training, technical troubleshooting experience, and healthcare informatics education to build a diverse professional background combining analytical problem-solving, operational support, customer service, and systems-based thinking applicable to both healthcare and federal service environments.
Certification
- Certified Pharmacy Technician
- CPR/First Aid Certification
- OSHA Certification
- Database Design & Analytics Certificate
Additional Information
- Willing to relocate for federal opportunities
- Interested in healthcare systems, compliance, administrative support, data analysis, and federal service positions
- Experience working in fast-paced technical and customer-facing environments
- Strong ability to adapt, learn new systems, and manage competing priorities
Timeline
HVAC Maintenance Technician
Hammond Services
08.2025 - Current
Truck Driver Laborer
Highway Transport Chemical
01.2024 - 10.2025
Security Manager
Allied Universal
06.2021 - 06.2024
Warehouse Manager
Amazon
05.2021 - 12.2023
Aerospace Ground Equipment Technician
United States Air Force
03.2017 - 06.2021
Bachelor of Science - Health Informatics
Mercer University