JENNIFER LAPTEWICZ
North Myrtle Beach,SC
Summary
Dynamic leader in healthcare informatics and quality management with a proven record of delivering multimillion-dollar savings through innovative wellness programs and enhanced Medicaid Managed Care. Expertise in nursing informatics and cross-functional collaboration drives significant improvements in healthcare delivery and outcomes. Recognized for analytical thinking and creativity, consistently solving complex problems and implementing high-impact solutions in fast-paced environments. Committed to continuous learning and advancing healthcare innovation.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Manager, Quality Management, Medicaid Managed Care
AmeriHealth Caritas North Carolina
10.2022 - Current
- Achieved multimillion-dollar savings by addressing care gaps and enhancing wellness.
- Led a team of 10 quality management professionals.
- Facilitated education on metrics, statistical analytics tools like control charts, SFMEA, standard deviations, and run charts to enhance data-driven decision-making.
- Overread, abstracted, and obtained thousands of records as part of annual HEDIS Hybrid projects.
- Established provider engagement processes to enhance quality performance.
- Developed a business case and analyzed the ROI for telehealth solutions.
- Achieved Health Plan Accreditation.
- Collaborated with cross-functional teams to determine provider value-based strategies.
- Implemented measures to balance utilization in fields like Emergency Department operations and telehealth services.
- EHR and data exchange liaison for large healthcare organizations, CINS, and provider practices.
- Established strategic alliances between Health Plan and key stakeholders such as State entities, healthcare providers, and community groups.
Outcomes Specialist Population Health Quality
Carolinas HealthCare System
Charlotte, NC
01.2015 - 08.2019
- Spearheaded the architecture and testing of the Population Health Platform as a quality architect, developing key test scripts and methodologies for ACO, HEDIS, and Registry measures, directly supporting healthcare analytics advancements.
- Orchestrated deployment of eight pivotal reports leveraging the Cerner Analytics suite.
- Collaborated with subject matter experts to enhance patient care processes and outcomes.
Analyst, Information Services
Carolinas HealthCare System
Charlotte, NC
01.2012 - 01.2014
- Oversaw Clinical Decision Support EMR projects from inception to completion.
- Led clinical informatics transformation initiatives covering multiple professional domains.
- Optimized Cerner EMR for clinical applications and information systems.
- Supervised implementation of organization-wide adjustments to enhance EMR functionalities and associated workflows.
- Managed powerform development, custom rule creation, and CCL report customization.
Neonatal Intensive Care Unit Registered Nurse
Levine Children's Hospital
Charlotte, NC
05.2007 - 03.2012
- Bedside registered nurse.
- Participated in nursing committees, actively contributing to shared governance initiatives.
Evidence Based Care Specialist
Carolinas HealthCare System, Information Systems
Charlotte, NC
05.2011 - 12.2011
- Managed development for implementation of CPOE throughout the network.
- Facilitated multidisciplinary design teams across all care venues.
- Assisted with the project plan for CPOE development, including timelines, reporting, and tracking of milestones, including quality, auditing, and order set approval.
Surgical Trauma Intensive Care Registered Nurse
Carolinas Medical Center
Charlotte, NC
08.2009 - 07.2010
- Bedside registered nurse.
- Acted as representative for Magnet initiative.
Education
Master - Nursing Informatics
University of Alabama at Birmingham
08.2014
Bachelor of Science - Nursing
East Carolina University
05.2007
Skills
- Nursing Informatics
- Healthcare Informatics
- Quality Management
- Payer Relations
- Health Information Technology (HIT)
- Digital Healthcare Analytics
- Teamwork
- Leadership
- Medicaid Managed Care
- Healthcare Effectiveness Data and Information Set (HEDIS)
- National Committee for Quality Assurance (NCQA)
- Microsoft Azure
- Databricks
- Goal setting
- Change management
- EHR optimization
- Strategic planning
- Provider relations
Certification
- Registered Nurse, South Carolina Department of Labor, Licensing and Regulation
- Certified Professional in Healthcare Quality (CPHQ), NAHQ
- Informatics Nursing (RN-BC), American Nurses Credentialing Center
References
References available upon request.
Timeline
Manager, Quality Management, Medicaid Managed Care
AmeriHealth Caritas North Carolina
10.2022 - Current
Outcomes Specialist Population Health Quality
Carolinas HealthCare System
01.2015 - 08.2019
Analyst, Information Services
Carolinas HealthCare System
01.2012 - 01.2014
Evidence Based Care Specialist
Carolinas HealthCare System, Information Systems
05.2011 - 12.2011
Surgical Trauma Intensive Care Registered Nurse
Carolinas Medical Center
08.2009 - 07.2010
Neonatal Intensive Care Unit Registered Nurse
Levine Children's Hospital
05.2007 - 03.2012
Master - Nursing Informatics
University of Alabama at Birmingham
Bachelor of Science - Nursing
East Carolina University
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